Local Community Interview

In an attempt to identify and understand the various financial literacy or tax resolutions programs that a local community organization in my area has to offer, I conducted an interview with Annie Smith, the Coordinator of Program Services for Arrow Community Services. During our conversation, I gained insight into the programs within the organization that service both individuals and families struggling with financial literacy and taxes. Annie provided information on key topics such as eligibility requirements, benefit offerings, cost structure, and more. After careful analysis of all the responses given by Annie, it is safe to say Arrow Community Services has a wide array of solutions available to those needing financial aid. To address these needs further, I believe measures should be taken to educate community members in financial literacy as well as create incentives for people to participate in these programs offered by Arrow Community Services. Doing so will ensure everyone is aware of the opportunities that these services can bring and best utilize what the organization has to offer.

In engaging this community organization regarding financial literacy or tax resolution programs, it was important to pose pertinent questions that would provide insight into the extent of support offered. Queries such as, Where and how often do you offer classes on financial literacy? and What options are available for those seeking assistance in resolving tax issues? were asked to obtain this insight. These questions aided in determining the ability of the organization to provide necessary services. Ultimately, asking the right questions can assist in discerning which programs the community stands to benefit from the most (Sato, 2000).

Financial literacy and tax resolution programs address symptoms of economic inequality and empower...…Consequently, this organization not only helps people build more financially secure futures, but it is ultimately an investment in the sustainability of its community as a whole.

Engagement between members of their local communities is an invaluable resource to these organizations, as it helps them to better understand the specific needs of those they serve. Through engagement, community organizations will gain deeper insights into different family or individual preferences when it comes to services that they are offering, identify gaps in existing programs and make changes accordingly, as well as learn about new technologies or trends in the field which may be utilized to deliver even more effective support for members of the local community. Importantly, active engagement also provides a platform for greater visibility and awareness of these services so communities may become aware of them and utilize them to support their…