Human Resources
What motivates you as a person?
What is the difference between a leader and a follower? Why do you see yourself as a leader?
What are the qualities that make a stellar manager, as opposed to merely a competent and loyal employee?
The workplace is increasingly diverse. Do you believe that this diversity makes the workplace stronger, weaker, or does not change things very much at all?
How would you mediate a personality conflict between two employees? When would you mediate the conflict yourself, and when would you seek outside help?
Imagine you had the ability to design an ideal, new employee orientation. What sorts of activities would you include? What would be the most important thing that you would stress to incoming employees regarding your personal motivational philosophy?
How much does employee pay contribute to employee motivation?
How would you define a work team, as opposed to merely a group of people?
What is your leadership philosophy, and how has it evolved over time?
If you had to write a performance review about your performance in your last occupation, what would it say?
Qualities
The prospective manager should have had experience leading other individuals in his or her last occupation on a daily basis. The manager, ideally, would have quantifiable proof that he or she had increased employee productivity. The manager should have had responsibilities both working as part of a team, and overseeing work teams. The manager should have experience in teaching others, and creating a cohesive group environment through the educational process of orienting, training, and retraining employees.
The manager should have experience, ideally on the job, with a diverse workforce, and participated in, or directed a diversity-training program. The manager should have experience facilitating workplace conflict and formal training in mediation.
The manager should be optimistic in temperament, although not blind to the fact that problems must be dealt with on a timely basis.
Ideally, the manager should be an extrovert, and enjoy working with people, and making the workplace a hospitable environment in ways that are great and small.
The manager should have been required to communicate to persons on a daily basis, both formally and informally. These types of communication might include everything from organizational newsletters, emails, or speaking in front of groups of people.
The manager should be able to act as a mentor to employees, and have some experience working closely and supervising the training of small as well as large groups of employees.
The manager should be able to act decisively, and worked in an environment where multitasking was essential.
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