In order to successfully protect the information and intellectual property assets of a firm, an IT professional also needs to make a personal commitment to stay as current as possible on existing and future technologies (Pemberton, 1998). This commitment needs to be supported by the leaders of an IT organization within a firm, complete with budgets created to pay for ongoing certification and training. The continual pursuit of professional competence is an ethical requirement of any IT professional and any leader of an IT function must continually focus on how to create a culture that embraces learning and change (Gotterbarn, 1999). From an ethical standards standpoint, lifetime learning is not an option, it's a requirements. As knowledge is the precursor to behavior, IT professionals need to choose which specific areas of ongoing, lifetime education they will excel in over time. The need for security experience, specifically in the areas of intellectual property, is particularly important. Concentrating on these areas assures job security as the skill sets of information technology professionals who understand security are in high demand (Stapleton, 2007).
Another ethical standard that IT professionals need to continually strive to stay on top of are the existing laws and covenants that govern the use of key corporate assets and define the methods by which intellectual property can be accessed. Of particular importance are the processes and procedures for safeguarding corporate information assets and their access internally and externally from the organization (Stapleton, 2007). IT professionals need to understand the auditable, verifiable steps required to check in and check out information for use internally. Most important, the IT Professional must also understand how to assess the risks and potential compromises of allowing external access through authentication, single sign-on and the use of non-sanctioned IT systems on the corporate network (Gotterbarn, Miller, 2010). All of these aspects of IT security need to be a core set of the IT professionals' skills and expertise if they are to protect intellectual property and ensure their organizations can stay and grow profitable in future years.
IT Leadership Ethical Standards
Leaders within any organization have an immediate and very significant impact on their cultures (Butcher, 2009). When an IT leader makes a decision on an ethical issue, the interpretation of their judgment is seen as the new norm or baseline of ethical behavior internally. IT leader's credibility, trust and ability to get work done with their teams are directly related to their authenticity and transparency in making decisions over a period of time (Cary, Wen, Mahatanankoon, 2003). The relative consistency and stability of any IT leader will be reflected in how much influence they have outside their organization and how efficiently they can accomplish complex, interrelated tasks with other departments. In short, an IT leader's ability to function successfully in their role is directly related to the level of credibility and trust they have created. Ethical judgments and decision making further solidify and strengthen the ability of an IT leader to get work done (Grupe, Garcia-Jay, Kuechler, 2002). With so many benefits to an IT leader of being ethical, it is critically important that they concentrate on a core set of ethical standards in their professional lives. IT leaders also need to take a dimensional view of ethics as their impact on organization is so significant and lasting.
The first dimension from an IT leadership standpoint is the need to fully articulate and explain responsibilities to the departments or divisions they manage (Kallman, 1992). They must also define a culture of continual learning and focus on how best to equip their departments and divisions with the necessary skill set to manage increasingly higher levels of security, authentication, intrusion detection and prevention of phishing attacks for example. The IT leader needs to also define the ethical and moral boundaries and expectations for each position in their organization. Even more important than the specific areas of functional responsibility is the need to clearly define the ethical and moral expectations and show how through annual reviews performance will be measured, is critical to creating a strong culture (Stapleton, 2007).
An IT leader also needs to be very clear about the ethical and unethical use of IT resources, and provide guidance as to how best to manage situations that call for judgment of their use (Grupe, Garcia-Jay, Kuechler, 2002). These decisions of IT resource use need to be made from the context of protecting the organization's assets while also being agile and flexible enough to provide support for new business initiatives as well.
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