Organizational Leadership and Team Development The appendix 1 reveals the complete assessment for the Golden Kenneth Health Care using the PFCC and Patient and Family model . The current setting reveals that the Golden Kenneth Health Care has performed excellently with reference to leadership and operations since the organization scores 4 out 5 in all the element of the leadership and operations. From the results of the assessment tool, the organization performs excellently with reference to the PFCC "(Patient- and Family-Centered Care)" (Autores, 2012, p 247) and PF (Patient and Family ) partnerships since the organization scores 4 out 5 in this domain. Moreover, the current practice with reference to the accountability measurement and expectation of PFCC is also high since the organization also scores 4 in this element. The Golden Kenneth leadership style with reference to RF guideline development governing board, policy and procedure is excellent because the organization scores 4 out 5 in this element. Overall scores of the leadership and operations for the organization are 12 out 15.
Organizational Leadership & Inter-professional Team Development
In a contemporary healthcare environments, application of a quality healthcare is a complex system because it encompasses unique regulatory requirements, economic process as well as quality indicators that cannot be found in the traditional business environment. In essence, it is very critical to develop unique skill sets to the development of inter-professional team development and organizational leaderships that are critical for healthcare leaders at all level. Moreover, understanding the comprehensive approach to the patient care management is essential given the complexity that occur with the healthcare industry. The concept of organizational leadership assists in creating a team development to support leaders in order to create an effective patient-centric environment. (Weng, Kuo, Yan, et al. 2013).
The self-assessment tool is the strategy to understand the breadth and elements of family and patient care that assists organization to create an effective patient-centric environment. The tool assists an organization to assess or evaluate its performances in relation to the family and patients components. In essence, the self-assessment tool assists healthcare providers to understand a broad range of family and patient care. The tool assists in comparing the current practice of an organization with the leading edge of an health practice. (Thomas, Saroyan, Dauphinee 2011).
Objective of this project is to use the self -assessment tool to evaluate the current health practice of Golden Kenneth Health Care (a fictional name). The organization has been operating for more than 50 years and has delivered a quality healthcare for patients and family across the United States. However, constant demand for quality care by the stakeholders and the regulatory environment makes the organization to assess itself in order to identify the functional practices that require improvement.
A: Complete Assessment Tool
The researcher fills in the PFCC (Patient- and Family-Centered Care) tool to assess the Golden Kenneth Healthcare readiness in improving family and patients needs. The appendix 1 provides the results of the PFCC for the Golden Kenneth Healthcare.
1.Current Practice Setting of Golden Kenneth
Evidence-based practice incorporates patient's values, scientific-based evidence and clinical experience to implement professional patients' care. The current practice setting of the Golden Kenneth shows that the organization is dedicated in promoting and advance the health of patients and families. The organization has been able to achieve its health objectives through mutual interaction with patients and family. By using the inspirational leadership style, the organization has been able to improve patients clinical problems from patient's perspectives. Golden Kenneth has also focused in searching for solutions to the problems through education of employee to improve patients and family experience.
Based on the strategy that the organization employs in carrying out its operations, Golden Kenneth has been able to put patients first using network of care facilities. Over the years, Golden Kenneth has recorded the visits of more than 30 million annual outpatients, and over 5 million annual hospital admissions. The organization also has more than 100,000 healthcare professionals. Thus, the Golden Kenneth has been able to improve the quality of patients' health through the implementation of effective information resources. (Weng, Kuo, Yan, et al. 2013).
Moreover, the hospital has taken an effective quality implementation into high consideration using qualified and experienced healthcare professionals. Over the years, the hospital is able to meet the health needs of family and patients using the holistic healthcare supports. Despite the effectiveness of the hospital in enhancing heath outcomes of patients and families, the organization is stiff facing challenges in activating a rapid response to support healthcare of patient and families. The study provides the analysis of the method the Golden Kenneth Health Care centers its policies on the family and patients in order to contribute to their health outcomes.
In essence, becoming an effective and efficient family and patient centered organization requires an effective visionary leadership who will be able to change organization culture to met the need of patients and family members. Typically, the organization has been able to integrate the change theory in its operations using the visionary leaders. The change theory reveals that an organization should discard an old system and embrace new idea to be more productive. The change theory further points out that organizations are required to change the thoughts, feelings, ideas and behaviors of stakeholders to enhance an organization productivity. By integrating the change theoretical framework, Golden Kenneth has performed excellently for the application of leadership and operation to the patient centered. In essence, Golden Kenneth Health Care has used a visionary leader to facilitate effective operations within the organizations. (Stone, 2008, Jackson, 2013)).
Golden Kenneth Health has also been able to perform very excellently with reference to the strategy the organization has employed in fulfilling its vision, mission, and value. As being revealed in the PFCC scores, the organization scores the highest mark 5 in the vision, mission and its core value towards the family and patients. Equally, the organization scores 5 in its rights and responsibilities towards the families and patients . The organization has also scored 4 out 5 in the advisory strategy because the organization has allowed patients and families to participate effectively in the hospital committee and advisory councils. This strategy is very critical because the Golden Kenneth will be able to use the feedback of patients and families to understand the core needs of patients and families. (Institute for Family-Centered, 2010).
Quality improvement is very critical in the healthcare environment, and a quality improvement assists in enhancing better family and patients outcomes. The assessment tool results shows that the Golden Kenneth Health Care has scored more than 4 in the quality improvement domain. In essence, the organization scores 4 out 5 on how the organization allows family voices in the strategic and operational goals. As being revealed in the scores, the organization allows the active participants of family and patients in the task forces in order to enhance the quality improvements because the organization score 5 out 5 with regards to this element.
More importantly, Golden Kenneth allows the active participations of family and patients in the safety, quality, and risk meetings based on the results of the assessment tool because the organization scores 4 out 5 in this element. Golden Kenneth also scores excellently in the method that the organization has employed in managing its employees. For example, the organization scores 4 out 5 with reference to the method the Golden Kenneth Healthcare allows a collaboration of family and patients with organizational policies and descriptions in performances appraisal process. Moreover, the organization scores 4 out 5 in facilitating family and patients participation in the interview team. However, the organization scores very excellent on the strategy physicians and staff support family and patients care practice because the organization score 5 out 5 in the element.
The results of the assessment tool also reveals that the organization has allowed patients and families to participate effectively in the environmental design as well as the clinical design project based on the excellent scores that the organization records in these elements.
However, The Golden Kenneth is able to provide a safe clinician email access for patients and families based on the 4 recorded as scores. However, the organization is able to score the average of 3.75 out 5 with regards to information and education domain. Moreover, the Golden Kenneth has been able to record overall average of 4 out 5 in the assessment tool for the Diversity and Disparities. The results of assessment tool reveals that the organization have a good record with interpreter services and program for minority. However, the Golden Kenneth scores the average of 3.5 out 5 for the assessment of charting and education revealing…
The appendix 1 reveals the complete assessment for the Golden Kenneth Health Care using the PFCC and Patient and Family model . The current setting reveals that the Golden Kenneth Health Care has performed excellently with reference to leadership and operations since the organization scores 4 out 5 in all the element of the leadership and operations. From the results of the assessment tool, the organization performs excellently with reference to the PFCC "(Patient- and Family-Centered Care)" (Autores, 2012, p 247) and PF (Patient and Family ) partnerships since the organization scores 4 out 5 in this domain. Moreover, the current practice with reference to the accountability measurement and expectation of PFCC is also high since the organization also scores 4 in this element. The Golden Kenneth leadership style with reference to RF guideline development governing board, policy and procedure is excellent because the organization scores 4 out 5 in this element. Overall scores of the leadership and operations for the organization are 12 out 15.
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