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Research Proposal
Amazon Transportation is responsible for the company's transportation and delivery needs. The department works with a variety of transportation partners to move goods around the world efficiently and cost-effectively. In addition, Amazon Transportation works closely with Amazon's other departments to ensure that products are delivered on time and to the correct location. The department is also responsible for ensuring that transportation operations are safe and compliant with all applicable laws and regulations. As one of the largest e-commerce companies in the world, Amazon Transportation plays a vital role in the company's success.
As an outside organization consultant, Amazon Transportation is important to me because I value it as a stakeholder and as a professional. Amazon has become the go-to source for shopping needs for a whole new generation of consumerswhich means it oversees a lot of transportation.
Yet Amazon faces challenges like turnover and supply chain snarls like any other transportation company. One question that may be asked is: How can management improve job satisfaction among employees so as to reduce turnover?
The organizational problem I would like to research is the relationship between job dissatisfaction and turnover. Evidence indicates that there is a relationship (Mullen et al., 2018). Turnover is a problem...…it would improve customer service and satisfaction levels. All of these factors would contribute to increased efficiency and profitability for Amazon Transportation. In order to resolve the issue of high turnover, Amazon Transportation needs to address the root causes. These causes need to be researched to be fully understood, but they could include poor working conditions, low pay, lack of career advancement opportunities, or some other issue that causes workers to be dissatisfied with their work at the company. By addressing these issues and identifying these causes, however, Amazon Transportation could start to turn things around and become a more successful company.
References
Bureau of Labor Statistics. (2022). Economic news release. Retrieved from https://www.bls.gov/news.release/jolts.t16.htm
Mellor, S. (2022). Amazon’s warehouse problems? It’s running out of workers to hire,and has too much space. Retrieved from https://fortune.com/2022/06/20/amazon-warehouse-problems-running-out-of-workers-to-hire-too-much-space/
Mullen, P. R., Malone, A., Denney, A., & Santa Dietz, S. (2018). Job stress, burnout, jobsatisfaction, and turnover intention among student affairs professionals. College Student Affairs Journal, 36(1), 94-108.
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