Mbo for Managing an Organization

¶ … MBO for Managing an Organization

What impact, if any, does the level of management have to do with how information is disseminated, how people interact with management, and how decisions are made? Explain.

Management sets the tone for everything done within a company. They decide how information will be shared: email, memorandum, formal level, informational meeting, or discussion meaning? Management that views information as a top-down process will tend to use one-sided communication, where management speaks and the rest of the employees listen. In a less authoritarian style of management, information will flow multiple ways - from top to bottom, bottom to top, and from the middle in both directions.

Describe a project in which you have participated either as a project manager or team member. What did you do (or the project manager do) to manage this project effectively? Analyze the success of the project based on what you have learned about planning, organizing, leading, and controlling.

I was team leader for a new computer application. Once I learned the program, I was the contact person for about 20 other people and helped them learn to implement the program efficiently and well. In this role I communicated with the people learning the program but also the people above me who were in charge of the overall implementation. I found that I had to call the people I was supposed to be assisting. They were pushed for time and would tend to invent their own work-arounds rather than asking how the program should function. In addition to aiding those people, I reported this pattern to those above me, not as criticism of those I was helping train but so the people in overall charge would be aware that some people tended to do that. As a result, they put in more trained contact people, which facilitated communication about the program's use. The program was judge successful, and over several years' time, computers became the standard for record-keeping rather than the old approach of hand-writing everything.

What are the advantages and disadvantages to using MBO for managing an organization? How can the disadvantages be overcome?

Everyone in an MBO approach has to agree that this will be the management system. One disadvantage is that sometimes people see important things that need to be done but that aren't part of established objectives. If the company has a communication system in place that encourages open and positive communication about objectives, the objectives can be added to or modified. In this way, all management will agree on the major goals, making it easier for everyone to work together.

Compare and contrast strategic, operational, and tactical goals. Give some examples from an organization with which you are familiar of these three levels of goals.

Strategic goals are based on what the company or organization wants to accomplish over a relatively span of time - year or years, along with broad guidelines to help determine how to accomplish those goals.