Discussion

In reality, the problems described above were well-known throughout the hospital and steps were underway to resolve some of these problems, but at a snail's pace. These problems are also endemic to many larger organizations that have well entrenched bureaucracies.

Conclusion

Providing world-class healthcare in the 21st century is a challenging enterprise, but patients deserve the best care that hospitals can provide. Because resources are by definition scarce, it is therefore important for organizations of all types and sizes to maximize their resources in order to achieve a competitive advantage over those that do not. For healthcare providers, this competitive advantage would translate into more efficient and improved healthcare outcomes.

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