Shaw Communications in Winnipeg, Mb (Canada) Would

Shaw Communications in Winnipeg, MB (Canada) would benefit by having some new knowledge management technologies in place. The place has been praised for its friendly environment, effective employees, and wonderful manager. Top quality personnel are hired and benefits as well as treatment towards employees are admirable. The problem is that the company has been rated, as lagging behind in awareness of and procuring needed technology. For instance, the company is considering offering cellular phones in 2012. It needed to come out with that production in 2001.

Their cable product, too, is overpriced and training on new directives and promotions are often promoted the day before or day of the release which barely gives time for employees to be aware of the situation and digest it and gives customers even less time to become aware of Shaw's ventures (Glassdoor.com.). Their shortfalls in KM are also evidenced in their approach to hiring people, which is slow and ineffective (ibid.).

Specifically, in today's fast-paced world, where businesses have to be on the keel of things -- knowing what's going out there in the world, be informed about latest technology, and be rapid in discovering and in meeting these customers needs, a business cannot afford not to be current and sophisticated in its KM array. KM is the management of organizational information sin such a way that it allows a firm to make the best use of information available to it whilst crating new knowledge in the process.

This scenario applies as equally to Fortune 500 companies as it does to the small start-up business. There are two kinds of IM technologies that may be most appropriate here: 1. Knowledge Management Software: This is a bundled software solution that is designed to be the information backbone of the organization. Integrated into one package, this system enables all levels of employees to collaboratively create, organize, share and publish important business information.

These specific solutions present a variety of tools and applications that will help Shaw in all areas of their electronic document managements, records management, email management, and imaging. This packaging will be of primary importance to the company since it will enable it to be in touch with external development and with needs of its customers and will be able to more speedily and effectively meet these needs in a time-appropriative manner. To a secondary sense, the following system may be helpful too: 2.

Intranets: This is a local network that will function solely within the company. Here, internal repositories of information will protect certain data keeping this exclusively visible for the company, whilst protecting its.