Operations Plan
Functional Group
The company in focus for this paper is a mid-sized company with over 1000 employees and the functional group that has been chosen from this company is the production department, with specific focus on the sensor capabilities and operations of this department. The reason behind choosing this particular department for this paper is the rising popularity of production processes and the importance of sensors with the increasing awareness and knowledge of the end consumer of the product. These two reasons are the primary factors for the focus on this department. Furthermore, the quality and life of the sensors are also being challenged by the end users who expect only premium performance and if they don't receive it, the company will most likely have to face customer retention problems as most of the customers might focus on other competitors with better products.
The primary purpose of the department will be to focus on creating and improving high quality sensors that not only satisfy their end users and targeted audience but also help improve customer retention levels for the company. Thus the work schedule for this department will include not only investment in the input for creating new sensors from scratch but also investing in the necessary research and development that will lead to improving the sensors as well as correcting any complaints or performance issues that arise after release. Such a department will be divided across three teams roughly, one that is dedicated to the technical side of creating and maintaining sensors, another that focuses on market R&D and another that focuses on the sales of the product and how it can be improved through improving the sales approach and pricing method. Experience technicians and R&D experts will be necessary with at least 5-10 years of specific experience in the industry while the...
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