Psychology of Employment Relations The stress increased when poor management decisions are made that impact workers, Zeytinoglu explains; for example, in the retail trade worker benefits and earnings have been on a downward trajectory, and employers are consistently "reducing hours or work" while they extend the hours that the stores are open (521). For workers who have young children, arranging child care and helping children with school-related issues are especially challenging when "split shifts" and "intermittent scheduling of work" are the norm (Zeytinoglu, 521).
The management in industries that hire low-skill workers, including retail industries, have a duty and responsibility to provide a decent, reasonably stress-free work environment, and the workers they hire are more and more expected to have some skills and competencies in advance of being hired. This paper reviews the changes and challenges that relate to the retail employees and their work dynamics, and how management is responding to those challenges
Low-skill employment is in flux -- Stress is commonplace
One of the most serious issues that low-skill workers face is of course earning enough money to put food on the table, pay the rent, clothe the children and put gasoline in the auto. In many instances, low-skill workers in the retail industry have more than one job, and this pressure to earn sufficient money for a family causes stress. These retail workers often face "…job insecurity, short -- and split-shifts, unpredictability of hours, low wages and benefits," and moreover these workers often must "juggle multiple jobs" in order to survive (Zeytinoglu, et al., 2004).
Recent surveys in Canada reflect the fact that "occupational health" is negatively impacted by "casual work"; and roughly 20% of workers in this ...
And for female retail workers, because many low-wage / retail environments are "male-dominated," they often face "…harassment, prejudice and sex stereotyping," all of which increase stress symptoms (Zeytinoglu, 522). Beyond the occupational stress that is commonplace among retail workers, the authors explain that there is "employment strain," which relates to the "uncertainty" in jobs, earnings, scheduling, location of employment and the "precariousness of the household demands" (Zeytinoglu, 523). These conditions and issues for low-skill workers are not going to go away any time soon, but employers should be aware of the difficulties retail workers (especially part-time workers) constantly face.
On the subject of stress in the retail workplace, Professor Carmen Chasovschi explains that the last century has brought "…major and revolutionary changes in the daily life rhythm," and as a result "all of us" are under the pressure of "physical and psychical stressors" in the workplace (Chasovschi, 2013). As a result, stress is being considered an "occupational health issue" and in the retail workplace there are specific conditions and issues that lead to stress, the author explains.
In this peer-reviewed research paper, the author interviewed 64 people in a large retail store in Balti, Republic of Moldova, and a questionnaire was also part of the research. About 10% of the retail workers said they were "very satisfied"; 29.68% were "quite satisfied"; 51.56% were "satisfied"; and 7.81% were "quite dissatisfied" (Chasovschi). The most common stress factors included poor communication, behavior of supervisors, "demanding physical tasks" and the author asserts that "direct managerial measures" should be put in place to reduce the stressors experienced by employees (Chasovschi). Work itself should not be linked to stress, the author asserts, but stress eventually leads to "burnout and exhaustion," and management must recognize these factors and use "soft measures" to reduce stress.
Assumptions from the past are challenged
Meanwhile, in the peer-reviewed journal Management Revue…
The stress increased when poor management decisions are made that impact workers, Zeytinoglu explains; for example, in the retail trade worker benefits and earnings have been on a downward trajectory, and employers are consistently "reducing hours or work" while they extend the hours that the stores are open (521). For workers who have young children, arranging child care and helping children with school-related issues are especially challenging when "split shifts" and "intermittent scheduling of work" are the norm (Zeytinoglu, 521).
Retailing Will never Be the Same Again This article first appeared in Forbes in 2009 and discusses the affect of the Internet and the recession on the $4 trillion dollar U.S. retailing business. The article notes that just as the Web has ravaged the newspaper business, the retailing business is also being reshaped by the Web and the economic downturn. This article is very germane to the current economic climate
"17 Keeping all these facts and figures in mind, it would not be wrong to conclude that low wage is one of the more serious problems of the country and needs urgent remedy. The government needs to address the issue properly and effectively keeping in view the current demographic trends. References 1. Anthony Bimba, The Molly Maguires: The True Story of Labor's Martyred Pioneers in the Coalfields (1950; reprint, New York: International Publishers,
Management The five management programs have the same common dependent variables. These are the average turnover, the weekly profit and the monthly staff time cost. The independent variable for this experiment is the management system that is used. There are five different management systems that are being used at the company, and they differ in their methods. The data presented show the impact of the different management systems on the different
McDonald's: Total Rewards Introduction to and purpose of the organization Historically, the fast food industry as a whole has a very high rate of employee turnover. Employees tend to be quite transient in their loyalties to these organizations, in part because fast food corporations often make very little investment in their workers and strive to give employees minimal benefits and pay. McDonald's has struggled in recent years with criticism for how it
Wood indicates that "everyone has different motivations and aspirations that they wish to achieve in their life. Work-life balance is about adjustments that can be made to working patterns to enable people to combine work with the other facets of their life. Bratton and Gold (2003: 105) de-ne work-life balance as, 'the relationship between the institutional and cultural times and spaces of work and non-work in societies where income
NAFTA Historical Beginning of NAFTA (with specific bibliography) NAFTA Objectives What is NAFTA The Promise of NAFTA NAFTA Provisions Structure of NAFTA Years of NAFTA (NAFTA not enough, other plus and minuses).. Environmental Issues Comparative Statements (Debate) NAFTA - Broken Promises NAFTA - Fact Sheet Based Assessment NAFTA & Food Regulation NAFTA - The Road Ahead NAFTA in Numbers Goal Fulfillment Major Milestones Consolidated Bibliography This study set out to examine the inner workings of the North American Free Trade Agreement. The aim of this study is