Taking A Stand On Patient Advocacy Essay

Length: 3 pages Sources: 3 Subject: Healthcare Type: Essay Paper: #41836958 Related Topics: Patient Rights, Patient Safety, Medication Errors, Persuasion
Excerpt from Essay :

¶ … Stand/Being a Patient Advocate

Description of the role as a moral agent or advocate for quality and patient safety

The present times are challenging for healthcare workers. Exceptional healthcare system alterations, in the form of financial pressures, regulatory mandates for improving patient safety and care quality, uncertainty of healthcare reforms' direction, technological advances, patient population change and emerging workforce deficiencies, are affecting care in every practice setting. These changes may prove be a challenge to decisions pertaining to resource allocation, and may negatively affect work environment in the health sector (Chiarella & McInnes, 2008).

This paper deals with being a nurse advocate for regulatory agency mandates aimed at improving patient safety and care quality. The nurse advocate's roles here include: presenting to patients the patient rights code of the hospital; handing out the patient rights manual to them; confirming patient understanding regarding who must be approached with concerns or queries; preventing complaints through counseling with managers and supervisors who observe an emerging issue; proposing potential solutions to complaints that may arise; changing practices that cause frequent complaints; hearing complaints from patients and patients' families and documenting them, as well as determining what solution is sought; resolving complaints by lending an ear to clients and families; leading them to supervisors or physicians and assisting them in presenting facts to any supervisor/physician; formulating satisfactory resolutions and ensuring follow-up; alerting hospital administrator and legal department through documentation of unsettled complaints and possible legal actions; improving...


suffer adverse effects of medication errors per annum, costing an extra 3.5 billion dollars (approximately) to the U.S. health system, as per Institute of Medicine (IOM) estimates. Mayo Clinic is of the view that such errors are primarily communication errors, whether between provider and patient, pharmacist and provider or patient and pharmacist. The occurrence of these adverse events can be reduced with the help of adaptations and innovations (e.g., electronic tools), as well as enhanced patient safety (Almidei, 2010).

Workforce safety.

Clinicians cannot treat patients if they are themselves unwell because of compromised hospital quality and unmonitored patient safety. Guaranteeing safety of both patients and hospital workforce is imperative. This entails the psychological as well as physical safety of workforce. According to Occupational Safety and Health Administration reports, health settings and hospitals are listed among the country's most risky workplaces, with high injury rates (e.g. musculoskeletal issues and injuries through needles) (Almidei, 2010).

Healthcare workers face immense pressures; they are also exposed to misdemeanors, disrespect, disruptive behaviors, and violence far too often. These issues directly affect patient safety, as health workers will only be able to give their best when they are themselves assured of psychological and physical safety (Tomajan, 2012).

Analyze the skills, dispositions, and/or strategies that would help you to fulfill this role.

Problem Solving

Nurse Advocacy focuses on tackling issues or problems that need to be resolved. A majority of advocacy plans require requesting decision makers to take action and manage the given issue. However, prior to getting in touch with decision makers, devoting time towards composing a persuasive request and ascertaining the right individual…

Sources Used in Documents:


Almidei, N. (2010). So you want to make a difference: Advocacy is the key. (16th ed.) Washington DC: OMB Watch.

Chiarella, M., & McInnes, E. (2008).Legality, morality and reality - The role of the nurse in maintaining standards of care. Australian Journal of Advanced Nursing, 26(1), 77 -- 83.

Olson, D.A. (2009). Are great leaders born, or are they made? Frontiers of Health Services Management, 26(2), 27 -- 30.

Page, A. (2004). Keeping patients safe: Transforming the work environment of nurses. Washington, DC: The National Academies Press.

Cite this Document:

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