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4B in the United States alone (Juan, Pluckebaum, 2010). The adoption of Federated VoIP technologies that alleviate the bottleneck caused by traditional PSTN frameworks are being pioneered by Google with GoogleTalk, in addition to Microsoft with Skype (Nunn, McGuire, Crowe, 2010). Federated VoIP technologies will continue to revolutionize this area of the telecommunications for decades to come, further lowering operating expense (OPEX) levels of spending and eliminating very large sections of Capital Expense (CAPEX) budget constraints (Nunn, McGuire, Crowe, 2010). The reduction in CAPEX initial upfront costs and the continual erosion of OPEX costs for enterprises will ensure a high level of VoIP adoption over the long-term. This adoption will come at the expense of traditional PSTN systems and networks, which will gradually be replaced with enterprise-wide VoIP systems. Additional factors that define the future of VoIP include the proliferating number of mobile network connections combined with 4G speed now being increasingly prevalent. Deregulation of the telecommunications industry will also continue to drive down the costs of using VoIP relative to traditional PSTN systems, and will over time create more opportunities for cellular networks as well. In addition to all of these factors, the more multichannel companies choose to make their services and selling strategies, the greater...
All of these factors combined with also accelerate the technological innovation of the VoIP standard as well, making it more secure (Zhang, Fischer-hubner, Ehlert, 2010) and delivering consistently higher quality (Reynolds, Rix, 2001).
References
Cheung, C., Kwok, S., & Jackson, K. (2005). Living with VoIP. Telecommunications International, 39(7), 25-28.
Drucker, J. (2004, Jul 26). Telecommunications; wi-fi + VOIP = ? The ability to make wireless calls over the internet is coming; but its impact is a big unknown. Wall Street Journal.
Juan, R.S., & Pluckebaum, T. (2010). VoIP network architectures and impacts on costing. Info: The Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, 12(3), 59-72.
Nunn, L., McGuire, B., & Crowe, B. (2010). Voice-over-internet protocol (VOIP) cost efficiencies and the decision to implement. The Review of Business Information Systems, 14(1), 1-11.
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