Workplace behaviors reflect a combination of individual personality and the environmental context. We each have a personal schema about ourselves, others, and social norms (Arvinen-Muondo, n.d., p. 4). My perceptions of situations frequently influence the way I react to specific situations. Often, I misinterpret the words or actions of others and have learned the importance of gaining clarity through clear communications. Unfortunately, clear communication is not always possible in an organization like mine, in which there is an organizational hierarchy in spite of its being a small company. Ours is a small private ambulance service, and I serve as a medic. We are the core personnel and yet often medics are treated with less respect than they could be. As Duggan (n.d.) points out, unfamiliar or ambiguous situations tend to trigger stress and difficulties communicating in the workplace.
One behavior I have exhibited strictly due to my perception of ambiguity is displaying a belligerent attitude towards dispatchers and to a lesser degree, managers. I notice that I become upset -- characterized by increased heart rate and feelings of anger or resentment. Verbally, I might make sarcastic comments or in some situations, speak as little...
My colleagues share the feeling that we are being exploited, which helps in the sense of encouraging camaraderie and solidarity but does not help in terms of minimizing the belligerent attitude. We will complain to each other, and to our immediate supervisors, but we have learned that these complaints do not help change the organization's policies.
Mainly, the behavior occurs when we are expected to forego food or short breaks during busy periods. Instead of hiring additional personnel or timing shifts more effectively, both the managers and the dispatchers unfairly pressure medics to work beyond the amount we should work to ensure optimal safety while we work. The way the organization is structured, medics do not have the ability to provide input or feedback. In fact, even the supervisors have little say in changing the policies and procedures. There have been some situations in which we have made poor decisions because we were overworked and had not eaten. Because we perceive our sense of duty is to the client even more than to the supervisors or dispatchers, we might be making our decisions for the right reasons,…
Workplace violence (Bullying) Workplace violence can be defined as an action that manifests itself in threatening behavior, physical assault, aggression or any other violent form that may be displayed at work setting and may be directed towards coworkers, managers or even the customers themselves. These aggressions can cause emotional or to great extent physical harm or both (USLegal Inc., 2011). In the context of this paper, bullying as one of the aspects
Individual Perceptions The modern working environment has been characterized by numerous changes that ate attributable to various factors such as the increase in the number of millennials in the workplace. As a result of the changes in the working environment, organizations also started to change in order to enhance their reputation as the best places to work (Erol, n.d.). As workforce demographics continue to experience tremendous changes, organizations have been forced
Workplace Poster for a Roland Retail Company Workplace Poster for a Sears Holdings Corporation Risk of staff theft poster The following is a typical illustration of the Sears Holdings Corporation poster that warns against theft and vandalism of the products and services within the company. In order to ensure n equitable safety of the products and services within the retail company, the management team has come up with a lethal facet of model
Besides being the process through which information is exchanged throughout the organization, communication is a critical job skill because it directly influences the management of interpersonal relationships. This is true at the organizational as well as the individual level. Indeed, this is precisely the reason why organizations need to focus on important aspects of effective interpersonal communication, including communication systems, perception, verbal and nonverbal communication, networks and channels, listening
Over time, these coping mechanisms would not only reinforce to the overweight individual that they do not fit these stereotypes but also, might change the perception of those around them. Other coping mechanisms that women could use that endure weight discrimination at work include encompassing the concept of impression management, which is when the individuals, in this case the overweight victims, would influence the perceptions of other people about
…Occupational Stress and Scientific MonitoringLiterature Review2.1 IntroductionThe definition of the term �occupational stress� is derived from the definition of its two constituent words. In this context, occupational refers to anything that is related to the workplace while stress is defined as a natural body reaction from physical, mental or emotional strain in an individual. Thus, occupational stress can be defined as any mechanism by which the body attempts to adapt