This paper outlines a marketing and public relations strategy for Global Comic Company (GCC), a worldwide comic book publisher that has launched a mobile application allowing users to download cartoon clips and electronic comic books directly to their phones. The paper identifies the target demographic (ages 13–45), recommends focus groups and observational research (mystery shopping) to gather customer feedback, proposes a culturally inclusive advertising slogan, and suggests leveraging social networking platforms for cost-effective outreach. Promotional incentive structures are also proposed to encourage early adoption of the new service.
Global Comic Company (GCC) is a comic bookstore that publishes paperback and electronic comic resources. This bookstore is recognized throughout the world for its innovative use of technology in comic distribution. The company has just launched its newest technological offering: a mobile phone application. Users can download the GCC app and receive comics directly on their phones. This feature is new to the comic sector, and GCC is leading the way. Customers can use the application to download cartoon clips and electronic comic books to their mobile devices. This paper outlines a marketing strategy and public relations strategy that will help launch this new technology.
The first step in marketing this new product is to understand the target population. Every company that sells a product has a target population, and understanding the needs of that population is essential to creating an effective marketing strategy. The target population for this product is individuals aged 13 to 45 years old.
The first step recommended for GCC is creating a focus group. Focus groups are often used when promoting a new product; they allow the organization to understand what customers are experiencing and what they need (Taylor et al., 2010). Focus groups are a valuable way to collect data and feedback from customers. They allow customers to use the product and provide honest feedback about the product, the service, and the marketing strategy.
According to McDaniel (2004), another way to collect data about a company's own products and services is through observational research. GCC could utilize mystery shoppers to use the application and give the company feedback about speed, service, and other related features.
"Cross-cultural slogan and global ad campaign"
"Social networks and sign-up incentive promotions"
GCC is leading the industry with this technology and has the advantage of becoming the leader in comic distribution throughout the world. Using social networking sites and media to promote this new product will give the organization inexpensive marketing advantages with its target audience. Mystery shopping the product and utilizing focus groups will give GCC the insight it needs about its customers and its product. Together, these strategies will provide GCC with a meaningful marketing advantage.
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