¶ … learning organization. *Consolidate research definitions organization learning. *Explain organization a learning organization (teaching federal government hospital). *Discuss advantages disadvantages organizational learning.
The learning organization
The modern day business climate is more challenging and dynamic and it forces the economic agents to seek alternative sources of strategic advantages. One example in this sense is represented by the enhancement of the emphasis placed on supporting learning and the continuous development of the organization of learning. While this concept is gaining more and more interest within the economic agents, it is also highly applicable within public entities, such as hospitals.
This project then starts at the premises that the concept of the learning organization is highly applicable in the context of the teaching federal government hospital. The purpose of this paper is that of supporting a higher understanding of the learning organization, in order to lead to a superior application within the real life situations. In order to attain this objective, a first step is represented by the definition of the concept, the understanding of the concept in the context of the hospital and the identification of its advantages and disadvantages.
2. Definition of the learning organization
The first step in launching a discussion of a learning organization is represented by the provision of an understanding for the concept of the learning organization. One representative definition in this sense is provided by the definition provided by the Business Dictionary, as revealed below:
"Organization that acquires knowledge and innovates fast enough to survive and thrive in a rapidly changing environment.
Learning organizations (1) create a culture that encourages and supports continuous employee learning, critical thinking, and risk taking with new ideas, (2) allow mistakes, and value employee contributions, (3) learn from experience and experiment, and (4) disseminate the new knowledge throughout the organization for incorporation into day-to-day activities" (The Business Dictionary).
The University of Edinburgh defines the concept of the learning organization as corresponding to:
"An organisation that learns and encourages learning among its people. It promotes exchange of information between employees hence creating a more knowledgable workforce....
Organizational Politics and Its Impact on Leadership Vigoda (2000) defines organizational politics as a behavior that strategically maximizes one's self-interests at the expense of the interests of others, and the needs of the greater organization. This view portrays organizational politics as something negative; something detrimental to the well-being of the organization. Gull and Zaidi (2012), however, hold a slightly different view. They define organizational politics as "an activity that permits people
2. True learning organizations allocate the time and resources that are required to develop a competitive advantage based on the lifelong learning and training opportunities that are provided to everyone in the organization. 3. A learning organization not only develops the opportunities for learning but it also provides a corporate culture that encourage all of its members to become self-actualized, thereby contributing to the advancement of the larger society in which
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In this instance then, the face and politeness phenomena become of crucial importance. Since the conversations in phone call centers are not conducted face-to-face, the most important aspect becomes the politeness (Stembrouck, 2006). This is vital for complete customer satisfaction and can be identified and corrected through discourse analyses. All in all, the employees at the call center have the ultimate purpose of transferring data to the customers in a
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