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Aviation Business Ethics and Sept. 11 Industry Implications On September 11, 2001, nineteen terrorists passed through several security checkpoints at three United States airports and proceeded to hijack four commercial jets. The horror began at 8:45 A.M. Two hours later, more than three thousand people were killed in New York City, rural Pennsylvania and Arlington, Virginia (Duffy, 2002). shattered the nation's sense of safety and security and forever changed the way people

Aviation Safety Aviation Security "As the first flights began again on September 15, some crews refused to fly, not confident of airport security. Those who steeled themselves to work entered a strange new workplace. With no guidance from the airlines or the Federal Aviation Administration (FAA) on how to handle potential future hijackings, flight attendants inventoried galleys for objects they could use as defensive weapons. Shell-shocked passengers sometimes hugged flight attendants as

Aviation / Aerospace Course # Management 311 Marketing The business of aircraft for defense requirements is quite different from the requirements of aircraft for civilian requirements. The sale of the material is also to different groups and all defense equipment has to be sold to governments whereas the civilian purpose aircraft have to be sold to airline transport companies. The objective of the government for military aircraft is simple -- the protection

4. Effects upon the airline industry Sky miles were initially granted to customers in order to attract them. From their emergence up to present times, the sky miles have developed in form and usage possibilities and are now features that influence the global airline industry. Their effects are best represented in two directions. First of all, air miles increase customers' satisfaction in regard to the issuer's products and services. Secondly, they

Training Program Design and Development These considerations do not, however, lead to the conclusion that all instruction, especially training, is hopelessly idiosyncratic and thereby beyond all structure and control. There is still much that can and should be done to design, develop, and implement instructional programs beyond simply providing opportunities for trial and error with feedback. Systematic development of instruction is especially important for programs intended to produce a steady stream