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This is an invaluable tool for analyzing how to improve the internal communication systems, processes and procedures as a result.
A second series of tools are business process management (BPM) and Business Process Re-engineering (BPR) based, and provides the next step in streamlining the internal communication system of a company. BPR techniques can take a more strategic overview of where internal communication systems are strong and weak, and through the use of the data from value stream mapping, also define strategies for enabling greater performance as well (Ramirez, Melville, Lawler, 417). BPR-based techniques are highly effective for completely redefining the structure of an organization to make communication more focused on strategy and less on functional dividing lines.
Conclusion
The use of value stream mapping, BPM and BPR tools and techniques will quickly tell a company how effective they are being...
It will also define the strengths and weaknesses of both the automated and manually based internal communication systems. Only after this analysis is done should the automating of these more efficient processes be done (Toms, 394). This is the path to best practices in managing the overall workflows throughout an organization and ensuring a much higher level of efficiency and effectiveness.
References:
Chen, J., Y. Li, and B. Shady. "From value stream mapping toward a lean/sigma continuous improvement process: an industrial case study. " International Journal of Production Research 48.4 (2010): 1069.
Ramirez, R., N. Melville, and E. Lawler. "Information technology infrastructure, organizational process redesign, and business value: An empirical analysis. " Decision Support Systems 49.4 (2010): 417.
Jeff Toms. "Improving delivery and content through technology and collaboration. " Industrial and Commercial Training 42.7 (2010): 394.
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