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These reinforcement strategies could include offering positive response to develop her confidence and creating a schedule that enables her to find time to complete the paperwork on a daily basis. Through the use of focused awareness interviewing technique, Janice will be able to disclose reasons for feeling inadequate with families and adult clients though they are impressed by her work. Consequently, the transition issues involved in this scenario include providing Janice with extra supervisory support and staff development initiatives in attempts to build her confidence and enable her to feel at ease with adult clients. This could be followed by evaluation after a given period of time regarding her goals, achievements and decision about her profession.
Case Study Three:
Michael Thompson is a married forty-four-year-old African-American who has worked with Family Support Service Center for 16 years as a substance abuse counselor. He is a recovering addict with 18 years of soberness working under a lot of stress at home because of financial obligations. While he has an exceptional work record, Michael has had periods of repeated absence from work, depression, and unsure of whether he can relate to clients' addiction issues. Consequently, the staff is worried that he may have experienced a relapse or is considering drug use.
The most suitable recommendation for Michael is referral to appropriate professional and support networks to assist him during the difficult period. The counselor has a huge responsibility of ensuring his relationship with clients is safe, effective, and suitably...
334). Michael's uncertainties on how to relate with clients' issues shows that meet this requirement and needs help through referral. During this process, he should be informed of the concerns of his co-workers and given an opportunity to respond. The human service manager should however commend his behavior of continuing to work despite of the underlying stress and depression issues while referring him to the employee assistance program and policy. The possible transition issues include retraining, referral for outside assistance, mentoring, and extra supervisory support.
Conclusion:
Similar to individuals seeking clinical examination and treatment, people in several working environments have the same issues. Consequently, it's logical for human service managers to encounter similar issues like clinicians and use the same strategies to tackle them.
References:
Murphy, B.C. & Dillon, C. (2011). Ending and Transitions. In Interviewing in action in a multicultural world (4th ed., pp. 409-438). Belmont, CA: Brooks/Cole, Cengage Learning.
Murphy, B.C. & Dillon, C. (2011). The clinical relationship: addressing self-disclosure and other boundary issues. In Interviewing in action in a multicultural world (4th ed., pp. 337-365). Belmont, CA: Brooks/Cole, Cengage Learning.
Murphy, B.C. & Dillon, C. (2011). The clinical relationship: issues and dynamics. In Interviewing in action in a multicultural world (4th ed., pp. 307-336). Belmont, CA: Brooks/Cole, Cengage Learning.
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