In other words, the mobile phone can be easily used as a music player, a music recorder, or a video clip player. This allows users to play video of a certain size or to send them to other users by using the mobile phone.
Applications
The applications of mobile phones have significantly developed. Mobile phones provide applications like: calculators, alarm clocks, converters, word and spreadsheet processors, computing functions, and others.
2.4. The Benefits of Mobile Phones
There are numerous advantages that using a mobile phone can provide. These benefits include:
The accessibility of people
The possibility of navigating the Internet
Mobile payments
The accessibility of people
The technological developments made in the telecommunications field make it easier to access certain people even in conditions that make it difficult to communicate with them (Mobile Phones, 2009). For example, mobile networks allow people to talk to each other through mobile phones when the distance between them is quite significant. It is easier now to locate someone when they are not in their home or office, or when the caller does not know where the cal receiver is.
The possibility of navigating the Internet
A great percentage of the world's population uses the mobile phone to access the Internet. Most of the users that are interes5ed in this feature are represented by teenagers. In addition to this, the Internet is accessed by mobile phones owners in order to find out sports news or the weather forecast, or other information that interests them.
Mobile payments
One of the most important features of the mobile phones is that it allows users to pay their bills through moil phones applications. This is extremely useful for many users that pay their bills through mobile phones in order to reduce the costs and time associated with this activity.
2.5. Mobile Phone Trends
The most important trends that are likely to influence the mobile phones industry are represented by:
Low-end mobile phones
Mobile Internet
Video phone
Physical networking devices
Low-end mobile phones
This type of mobile phones will continue to be preferred by numerous customers. However, prices and profit margins are likely to be compressed. It is expected that prices for this product segment will be reduced in order to attract a higher number of customers.
Mobile Internet
Mobile phones that provide Internet options are expected to become the mainstream products in this market. It is estimated that this product segment will realize the most important profits. Mobile phones producers will compete in the mobile Internet section in order to gain competitive advantage and increase their market share.
Video Phone
It is expected that technical developments in the field will allow for the introduction of video phones on the market. This action will be supported by the growing needs of consumers that find useful such a communication device. Such video phones require significant production investments and support networks that allow for such activities.
This means that the prices of these products will be quite high and not many customers will be able to pay them. Although certain specialists in the field consider that video phones will be the mainstream of the mobile phones market, it is quite difficult to estimate how customers will react to video phones.
Physical networking devices
These devices are likely to improve the functionality of mobile phones, makes them more useful for their users.
2.6. Consumer Behavior
There are several factors that influence customers' decision when selecting the mobile phone they intend to purchase. The most important factor that affects customers' purchase decision is represented by the price of these products (Pakola et al., 2010). Some of the customer segments addressed by mobile phones producers are price sensitive and cannot afford to buy expensive mobile phones, even if the advantages of these types of phones interest them.
Another important factor that affects the purchase decision of customers is represented by the properties provided by the various types of mobile phones on the market. Given the fact that there are numerous types of mobile phones provided by producers, customers have a great variety of mobile phone models to choose from in accordance with their needs and preferences regarding the mobile phones they intend to purchase.
The salesmen have the biggest influence on customers' purchase decision.
In Thailand, consumer behavior regarding mobile phones is not much different than in the case of other countries. The most important factors that influence the purchase decision of mobile phones in Thailand are: product quality, brand image, service, price, and promotion (ECIS, 2009).
2.7. Brand Strategy
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