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Effect Of Culture On Consultation In An Organization Essay

Feedback and Organizational Culture

As a consultant, providing effective feedback to clients is crucial to help them improve their performance and achieve their goals. However, delivering feedback that is both helpful and received as intended can be challenging, especially in an environment where feedback may not be valued or respected. To ensure that ones feedback is effective, it is essential to build a positive organizational culture that values feedback and to follow best practices for providing specific and actionable feedback, using appropriate language and tone, following up, and emphasizing the benefits of feedback. By doing so, the consultant can create a culture of continuous improvement and help your clients succeed (Block, 1999; Bolman & Deal, 2017). This paper will discuss the topic of feedback and organizational culture with respect to consulting and with regard to best practices.

When it comes to providing feedback to clients as a consultant, there are several best practices that can ensure the feedback is both helpful and received as intended, as Block (1999) and Bolman and Deal (2017) point out. Some key pointers before even getting started are as Block (1999) notes: do not collude and do not project; rather, give support to the clients expectations, and confront the client with understanding of self-defeating practices, as this will helpfor it is better to confront than to ignore on important trouble areas. Here are a few of their other various suggestions:

First, the consultant should focus on and emphasize the importance of fostering and maintaining a positive organizational culture that values feedback: As a consultant, one needs to ensure that the organizational culture values feedback. This means that one should create an environment where clients feel comfortable providing feedback, and that the consultant himself is open to receiving it. It is essential to create a culture where feedback is seen as a way to learn and grow,...

…audience or stakeholder (Bolman & Deal, 2017). The consultant should remind them that feedback is an essential part of the learning process and that it will ultimately help them improve their performance and achieve their goals. So long as the ultimate goal is on the objective and the stakeholder, the negative effects of direct speech can be blunted and the sensitivity of feelings can be allayed.

In conclusion, providing effective feedback to clients is a critical aspect of consulting, and building a positive organizational culture is essential to ensure that feedback is valued and received as intended. By following best practices for delivering specific and actionable feedback, using appropriate language and tone, following up, and emphasizing the benefits of feedback, consultants can create a culture of continuous improvement that helps their clients succeed. Ultimately, creating a culture that values feedback not only benefits clients but also helps consultants to grow and develop their own skills, making it…

Sources used in this document:

References

Block, P. (1999). Flawless consulting: A guide to getting your experience used. San Diego, CA.

Block, P. (2016). The empowered manager: Positive political skills at work. John Wiley & Sons.

Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership.

John Wiley & Sons.

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