Emotional Intelligence and Conflict

¶ … conflicts that you have encountered; one for every conflict types. The instances should have realistic substance and can either be professional or personal instances. Start by writing a short explanation of every conflict; afterwards (applying a layout same as the matrix above), single out the effect, impact or influence which each psychosocial aspects partook on the specific conflict.

The 3-by-4 matrix shown below demonstrates two scopes that is; three conflict types and four kinds of psychosocial aspects.

Come up with an array of major explanations that define the influence and relations of the events when observed across the psychosocial aspects and conflict types.

Conflict examples:

Intrapsychic conflict

I experience internal conflict several times regarding my expenditure priorities. In spite of being aware of pending bills, upon receiving the payment, I feel the urge to shop for new jewels and clothes. During such times, I am cognizant of the unpleasant repercussions of unpaid bills caused by an incorrect decision (giving in to impulsive shopping). Thus, to solve this conflict I have to restrain myself with a prudent, disciplined decision regarding my expenditure and find the right balance between the two conflicting demands.

Interpersonal conflict

I experienced a situation of conflict a couple of years ago upon my present employment, where Partha was reporting to me directly; He is an Indian and much older fellow with time-worn-views and had difficult time being supervised by someone younger and that too, a female. Partha used to gossip about, and quarrel with me. He was taking praise for my labor, and also talking badly about me with other workmates and assistants. This bothered me a lot, but all improved when I made a choice to separate myself from the gossips and quarrels.

Group-to-group conflict

The company is launching our specific work portal for Gas and Oil industry. The managing director requested us for some proposals for publicizing the new portal unveiling. Those in charge of this promotion project were Imran and me. Different groups of colleagues opted for different promotion approaches. Tan, Harry, and Yasmin have faith in TV advertising since it has functioned commendably conventionally. They are firm believers of the adage, "If it worked then and it will work now."

The other group that comprises of Andrew, Ola, Kim, and Basheer and profess more faith in the latest, digital technology, trusting that to lead in the current market, the company will have to continue trying new ideas. This group was assertive about advertising through the web. On the other hand, Yahaya, Partha, Mar and Robby trusted a store-lead promotion to be the most economically viable option. After in-depth discussions, debate, multi-voting and brainstorming the team concurred that Web advertising would be the best method for the publicity campaign.

Running head: CONFLICT Management 1

CONFLICT Management 2

Conflict Perspective

Types of conflicts

Values

Personality

Emotional Intelligence

Conflicts

Intrapsychic

Value for appropriate organization, structure and individual principles counseled the conflict resolution, had a motivation to counter potential doubt in future (Gunkel, Schlaegel & Taras 2016)

Strive for monetary freedom at all times, taking self-responsibility for activities and having the correct prioritization order

Acknowledgment of individual emotions and taking benefit of individual capability to control the emotions in order to solve the contradictory spending wishes

To reach best resolve, one expenditure had to lead, there is a compelling action to guarantee a victory for the paramount choice of paying the bills

Interpersonal

My awareness of Partha's ethnic upbringing and the manner it nurtured his activities, suggests the necessity to be considerate and not avoid being trapped in other's ill deeds to me, given that age and gender discernment is unsuitable

Strong character, obligation to perform best at work, concentrate on the chief goals and shun sideshows, build meaningful associations

Knowing the nature of Partha's attack, judging the negative impact they have on my feelings at first, knowing Partha's feelings and coming up with the best method to combat with the feelings