Integrated business plan for expanding a general store operation
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¶ … Integrated Business Plan
Brief Outline of the Business Venture
Organizational Issues and Expansion
Legal Issues and Expansion
Business Strategy
Technology
Financial Competitiveness and Expansion
Allocation of Funds
Pro-forma Cash Flow
Net Present Value
Internal Rate of Return (IRR)
Profitability Index (PI)
Payback Analysis
Marketing/Sales and Expansion
Marketing Mix Analysis and Expansion
Mediums of Marketing
An Integrated Business Plan
Management is basically a synergy of four elements i.e., planning, organizing, leading and controlling (Chris & Alan, 1999). The essence of management and its particulars are very important from the perspective of an organization. Businesses and business organizations are the heart of an economy as they have a direct relationship with the long-term fragility of an economy (Chris & Alan, 1999). The basic purpose of company is to earn money and increase profit with the help of different provisions. The ratio of profit for the company is based on the level of investment. To increase profit the company should decrease operational expenses.
It is not a piece of cake to establish a business as it requires lots of research and planning as well as finances to do that. The term establishment has two different meanings in business; one is the establishment of a new business while other is the further establishment of an already established business (Chris & Alan, 1999). Further establishment is also termed as expansion of the network of the business.
Section-1
Brief Outline of the Business Venture
Today the entire world has entered into the era of globalization wherein a single effect in one business ultimately affects whole economy. The purpose of the current assignment is to create a business plan for the expansion of one store into two stores. For this purpose the researcher has discussed the concept of expansion followed by a brief description of the venture and then the actual business plan.
Chris & Alan (1999) stated that there is no better way then a business plan in expanding or establishing a business (Chris & Alan, 1999). The current assignment is a detailed description of a business plan discussing how one store will be expanded into two stores. This is a general store where items like sandwiches, newspapers, snacks, beverages and bottles/Cans are sold. The business plan will assimilate and articulate all the financial, organizational, marketing/sales, legal and IT aspects of the venture. The assignment is bit tricky in nature so there is a need to follow a step-by-step (SBS) approach.
Businesses have been made to earn the economic surplus and mitigate the expenses. There are numerous ways in which a business can increase its net worth. As stated above, establishment occurs in two ways, new business establishment and further expansion. Basically the business which has been selected is a General Store in which different general and edible items are presented for sale. It is a small retailing business in the lobby of a large office building. The current store occupies a space of around 1000 square feet.
The business is located in a large residential building where large numbers of tenants live, so the store keeps those things in the shop which can be used by the tenants. These things include newspapers, wrapped sandwiches and many more. As the store is doing good business in terms of sales and revenues and there is opportunity ahead as a new building is being built few two block away from the current building so the store is planning to expand its business. For this purpose the store is planning to open up new franchise in the new buildings.
Following is a detailed discussion of the organizational, Information Technology, sales, legal, marketing and financial aspects of the business plan...
Organizational Issues and Expansion
Chris (1999) stated that majority of the professionals, officials and analysts consider that organizations have been made to increase the level of surplus and mitigate the expenses (Chris & Alan, 1999). An organization can not increase the level of its revenue by sticking to the current level of business. Hence, expansion is the most important strategy to increase the profit from an organization perspective of an organization. There can be numerous issues which need to be addressed during the expansion phases of an organization (Guy & Emma, 2006). The major issue which usually arises during the expansion is the hiring new staff for the new franchise. The business which we have pursued is not a large one and as in the current store, we have two employees working so with relative to this another two employees will be required for the new store which then may be increased with the expansion in the chain of store (John, 2007).
The main issue which the organizations usually face during expansion is the presence of diversity among the organizational and management level but this particular problem will not upset our business because of less number of staff and only a single command authority. There will be no communication gap between the owner of the store and workers because there will be no barrier between them which ultimately cause the owner to increase operational portfolio in the upcoming buildings (Guy & Emma, 2006).
In summary we can say that as the new store will not be very far and also will be of same capacity and same number of employees so this organization will not have to bother with the organizational issues and owner/manager will easily manage both stores. Let's now move towards the legal issues.
Legal Issues and Expansion
Another major issue which the organizations face during expansion is the legal issue. Legal issues are related to the laws set by states for businesses. Establishment of an organization has a large proportion of legal binding and legal sophistication. Without proper documentation and legal binding no organization or business can be formed and expanded. There are numerous restrictions applied on the organizations from the regulating bodies (Guy & Emma, 2006).
Securities and Exchange Commission (SEC) is the largest regulating body of the country which governs all the organizations operating in the country (Guy & Emma, 2006). There will be certain restrictions which will be encountered by our business from the regulatory authority. From legal perspective the company is bound to report the government before any kind of expansion. The government requires authentic proper documentation of the current shop and also the documentation of the new shops in the new building (Richard, 2001).
Regulating body also demand reports about the income and revenues in a proper manner from companies so that the provision of taxes will become easy. Let's now move towards the business strategy which will be used in this expansion. So the after the organizational issues are resolved the company will prepare all the documents required by legal authority for the establishment of new store.
Business Strategy
After the organizational and legal issues are solved, the organization has to formulate its business strategy for the new franchise. For the current business expansion is to accommodate low cost, able and safer beverages and accepted articles to our admired barter (Richard, 2001). Our strategy is to assure affordability for the consumers as our indigenous and foremost priority. We will alpha our account by installing the newest and able-bodied maintained accouterment as well as availability of all the required items in the store (Richard, 2005). We will strive to maintain the store and make available the customized agenda times (Richard, 2001). We will serve our respectable customers in a friendly manner and make them realize that they are getting appropriate service against their money. Our main objective is to achieve earnestly:
we will make sure that all the available items in the store are of good quality.
We will manage our account on time, superiority costs and will manage our business budget. We try to absorb the allurement of our casework in the market by befitting the connected account for our admired barter at economical rates.
we will get appropriate approval from the government.
We will make our adapted bazaar allotment at comparable amidst accepted competition. We market aggressively through advertisement and promotional campaigns (Richard, 2001).
We defend our finances, and escort aerial crop for our shareholders (Richard, 2005).
We appoint accomplished and clarify professionals to be an allotment of our team.
We are planning to elaborate our operations in the next year. Our plan is to access achievement plans to the best accepted destinations in the indigenous year operations (Richard, 2001). We will direct the capital share of our obligation to address the store in a way that is best acceptable for our clientele, and make advancement in all areas for the accumulation of a belligerent advantage (Richard, 2005). Our business strategy includes following areas to be focused keenly:
Technology:
This is an era of technology and internet as the entire world is now moving with advanced technology in every field of business from manufacturing to marketing and selling (Richard, 2001). In my view, we don't have to restrict our operations in selling general and edible items but it will be to incorporate some technological items in the store as well like photocopy machine, fax machine and printer. All of these things have demand and people need it in daily life (Richard, 2001). Our business's first priority is to facilitate every tenant by making available every single thing. Let's now move towards the most important part of the business plan which will the Finance section.
Financial Competitiveness and Expansion
Finance is the most important part comes under the umbrella of an organization. Finance and accounts are some what identical but not similar (Richard, 2001). Finance is the name of accumulating the funds for the company from different mediums (Richard, 2005). The essence of finance is very important either from the perspective of new establishment of a business or expansion. Finance gives the idea to a company that how a company can accumulate the funds and how the things will be going forward (Robert & Reid, 2009). Let me tell you first what we will go to do in this particular section as this is the most important section of this business plan.
Firstly, we will see how the store will accumulate the funds for the expansion of the store in the next building (Robert & Reid, 2009). By defining this we will be able to know exactly how much the store will expense out during the expansion (Robert & Reid, 2009). There are number of mediums to obtain funds which are discussed throughout this section. After detailing these, we will move towards the evaluation section of the store expansion. In the evaluation, we will apply the techniques of Net Present Value, Internal Rate of Return (IRR), Payback Analysis and Profitability Index (PI) to assess the feasibility of the expansion. All the figures and tables which will be used throughout this section are based on assumptions. The financial particulars are mentioned below
Initial Outlay (Include expansion charges, building rent, shop rent, worker's salaries and item's cost) = $500,000
Discount Rate = 10%
Let's now move towards the section of accumulating the funds for the expansion.
Return on Investment (ROI)
Return on Investment (ROI) as clear by the name will explain the user that how much economic profit will be earned on the investment. There are 4 different tools which have been used to complete this particular section. Let's start with Net Present Value.
Net Present Value
To assess the financial capability and feasibility of a project, organizations use different provisions and tools. All of these provisions have been referred as the tools for analysis (TFA). Organizations use only those tools which are relevant to the analytical procedure. Net Present Value (NPV) is among those tools which have real dominance in the world of finance. The tendency to apprise the officials regarding the actual economic worth change by accepting a project from NPV makes it superior than the other available tools.
NPV is very useful in the world of finance and has been counted as the central tool to appraise the long-term projects with the help of discounted cash flow techniques and time value of money factor
The computed result is mentioned below,
Rate 10%
Year
Net Present Value Analysis
Cost
Benefit
Discounted
Cash Flow
0
(500,000)
1
50,000
45,455
2
150,000
123,967
3
180,000
135,237
4
210,000
143,433
5
220,000
136,603
Total
(500,000)
584,694
NPV
84,694
From the above mentioned analysis it can be said that the business has to go with the expansion because it will actually increase the financial value of the store with positive NPV. The Positive NPV according to the computation is $84,694. The first year of the operation will only generate 50,000$ followed by a heavy increment of $100,000. Store's incoming cash flow will increase year on year (YOY) for the next 3 years as well which will bring the total NPV of $84,694. By considering this particular evaluation tool, the store has to go with the expansion of the 2nd store in the new building. Let's now analyze it from the second analytical tool called Internal Rate of Return (IRR).
Internal Rate of Return (IRR)
Similar to the NPV the Internal Rate of Return (IRR) is also widely used in the literature related to finance (Vernimmen, 2002). Basically IRR is point on which the project's value becomes zero. IRR is used in complex type of capital budgeting and this particular tool is very famous in the European Organizations (Vernimmen, 2002). The computed result of IRR is stated below,
Rate 10%
Year
Internal Rate of Return Analysis
Cost
Undiscounted
Discounted
Cash Flow
0
(500,000)
(500,000)
(500,000)
1
50,000
45,455
2
150,000
123,967
3
180,000
135,237
4
210,000
143,433
5
220,000
136,603
Total
(500,000)
IRR %
15.32
14.81
Similar to NPV, the usage of IRR is also very important. The hurdle rate is 10%; it means that the company has to keep the ROI greater than the hurdle rate to accept the expansion of the store. The undiscounted IRR is 15.32 while discounted IRR is 14.81 which are above the hurdle rate of 10%. With respect to this result it can be said that the business has to go with the expansion of the store. Let's now move towards the next analytical tool which is Profitability Index.
Profitability Index (PI)
Profitability index (PI) which is also called the Profit Investment Ratio (PIR) is another widely used ratio in the world of finance (Vernimmen, 2002). This particular tool is used to rank the projects and it is used with the NPV of the project (Cinnamon & Larsen, B. 2008). If the PI of the project comes more than 1, then investment in the project is considered fruitful otherwise one must avoid investing in the project (Cinnamon & Larsen, B. 2008). The computed result is mentioned below
PI
Year
Profitability Index Analysis
Cost
Undiscounted
Discounted
Cash Flow
0
(500,000)
(500,000)
(500,000)
1
50,000
45,455
2
150,000
123,967
3
180,000
135,237
4
210,000
143,433
5
220,000
136,603
Total
(500,000)
584,694
PV
584,694
Initial Outlay
500,000
PI
1.17
Profitability Index (PI) is another sophisticated tool to evaluate the effectiveness of the expansion. The Computed PV of the expansion is $584,694 while the initial outlay is $500,000. The computed Profitability Index (PI) of the company is 1.17 which is well above the psychological level of 1 which is a clear indication of the fruitfulness of the expansion. By considering this, it can be said that the officials of the store should go with the expansion of the second store in the new building. Let's now move towards the payback period analysis.
Payback Analysis
Payback period computation is also one of the most sophisticated analyses in the subject of economics and finance (Cinnamon & Larsen, B. 2008). Basically it helps the evaluator to obtain the answer to the question that, in how many years, the project will cover its initial cost? Payback period can be applied on both undiscounted cash flows or on discounted cash flows (Cinnamon & Larsen, B. 2008). The computed result is mentioned below,
Pay Back
Year
Pay Back Analysis
Cost
Undiscounted
Discounted
Cash Flow
0
(500,000)
(500,000)
(500,000)
1
50,000
45,455
2
150,000
123,967
3
180,000
135,237
4
210,000
143,433
5
220,000
136,603
PI
3.75
4.38
The payback period analysis shows that the business will cover the initial cost in 3.75 years (undiscounted) while for discounted cash flow the payback period is 4.38 years. From all of these financial numbers, it is evident that the expansionary phase will actually add economic value in the business. By considering all of these sophisticated tools, it can be said that the business has to go with the expansion of the store from 1 store to 2 stores. Now, the next section is the marketing analysis section. Let's now do it.
Marketing/Sales and Expansion
Though the corporate and literature world is very broad but still there is no single significant definition of the term marketing as every author had presented this term in a different way (Robert & Reid, 2009). Basically marketing means to present your product before the consumer in a well understandable and systematic manner. Previous research and surveys reveal that, firms which use marketing to present their products before their customers are more productive and efficient as compared to those organizations which do not (Robert & Reid, 2009). In the field of marketing, the essence of marketing communication is very important as its concepts lies in almost everything.
Marketing function includes the marketing mix analysis and marketing communication analysis. Let's first move towards the marketing mix analysis.
Marketing Mix Analysis and Expansion
The current corporate world has been moving with a robust pace because of the continuous arrival of new firms and businesses in the market (Robert & Reid, 2009). To keep abreast with the business world, the businesses have to strengthen their operations through different tools. Among number of tools, marketing mix analytical tool is one of the mainly used tools. Marketing mix analysis can be used to establish a new business as well as expansion. There are four things which come under the realm of marketing mix analysis which primarily are place, price, promotion, product and competition (Robert & Reid, 2009).
Place means that the products of the company are easily available in the market. We intend to expand another store in the new building. In the expansion of the retail business place mix will not be a big deal. The store has to keep those products which are highly demanded by the customers and easily available in the market. If the demanded items are easily available at the place of store then the desires of the customers will ultimately enhanced.
Products mean things. The store has to keep those products in the store which are highly demanded from the perspective of the customers. New store has to do a kind of survey of the first store to get an idea regarding the highly demanded products for the second store. In my view, beverages, wrapped sandwiches and newspaper are the most highly selling items which are used in the daily routine (Robert & Reid, 2009).
The association of price is very important from the perspective of customers. It has been observed that people always prefer those products which are economically efficient and good in quality as well. During the first year of operations, the store has to keep the price of the products on a reasonable level to attract more and more consumers towards their products. With the help of this instance the store will become able to make the consumers as long-term customers.
The current corporate world is very challenging and fast growing which has a provision of competition in its heart. According to the organizational officials, due to the advancement of the corporate world, organizations have to keep abreast them from each other by associating some kind of promotion with it. The store has to promote its products by institutionalizing the promotion activity like buy one get one free or give some kind of gifts to the customers. The next section is about the mediums of marketing which should be used by the company in expanding their networks.
Mediums of Marketing
Marketing means the ways to present a product before the consumers. Mediums of marketing are the medium that are used to market the products. There are number of mediums like commercials, advertisement, banners, emails and short messaging service (SMS). The variation in the usage of mediums entirely depends upon the operation of the firm. Our business is a retail store which is not a big one, so accepting a medium which is of low cost will be fruitful for the company. With reference to this, TV commercials and advertisement will not be a good medium for the company because it will be costly for our business. Banners and Pan Flexes can reduce the burden of cost from the organization and can market its business positively. In my view, using banners is the most sophisticated and low cost medium for the marketing of the product. If the company uses this marketing tool, then the portfolio of the business will certainly increase.
Summing up all the discussion it can be said that the marketing is very important either for a newly established company or from the perspective of an already established company. Applying appropriate marketing techniques will ultimately fulfill the eagerness of the organizations to increase its operational as well as financial portfolio. The expansionary phase will not be a big deal for the company if the marketing techniques would be applied appropriately. Let's now conclude the whole reading in the next section followed by the academic references which have been used throughout this assignment.
Conclusion
During the operations, organizations have to undertake different provisions and strategies in to account to tackle with the day-to-day problem (William, 2000). The current corporate world is very advance which lead the organizations worldwide to consider all the business strategies in an advance way. There are two types of organizations; for profit organization and not for profit organization. The entire productivity of the organizations is based on the level of advancement and the level of intelligent on the part of the management. Organizations and businesses are somewhat identical terms because both have been made to generate the economic profit but the way of operating each one is different from the other. Organizations and businesses have somewhat identical meaning. An organization can not enjoy economic profit for the rest of its life without enhancing its portfolio.
This particular assignment is all about expansion as in this assignment a business plan has been made to expand one store to two stores. All the aspects of establishing a new store have been discussed in detail to complete this piece of work. The business plan has been created by aligning five different provisions which are organizational, legal, finance, marketing and sales. From the entire analysis, it has been found that the expansion of the store will create both economic and non-economic value for the store in the long run and the business has to go with it. Different analytical tools like marketing, sales and financial have been applied to make the business plan more clear and comprehensive. From the entire computed result, it can be said that the business should go with the expansion of the single store to two stores and then a chain of stores. The idea has also been proved with the help of different tools like project evaluation and marketing.
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