New Faith Family Center Of the many programs and services offered by The Capital City Rescue Mission the one program that I would like to focus on is The New Faith Family Center. This program is a yearlong residential, transitional program consisting of four phases to help up to 35 women and their children change old patterns and transform their lives. Women and children are welcomed in an atmosphere that reflects the love of Christ. Every Family is provided with a comfortable apartment while they focus on life changes. This program includes: Educational/Career development, Employment readiness, Counseling, Life skills/Addiction Recovery, Parenting skills / Anger management, Health Care and Child care. The program uses data and performance measurement tools to evaluate and improve the regional systematic and programmatic responses to individual and family homelessness, unemployment and overall need for assistance. The program also teaches individuals and families the skills to survive in today's world.

The program sounds nice and the stories of hope sound inspirational and heartwarming. The problem is that testimonies are biased and may be contrived. They're certainly one-sided. One needs to have a scientific evaluation on the program conducted in order to evaluate its efficacy and see, if indeed, it is measurably helping its clients and, if so, in which ways. It would also be valuable to assess the impact of the program that the New Faith Family Center uses and compare its approach to others. It may well be that another approach may prove more beneficial for the Center than the one it is currently employing.

The purpose of this study is to use empowerment and social learning theories to evaluate the New Faith Family Center program to determine whether single mothers with mental illness who are simultaneously homeless could (1) learn life skills in the areas of Education / Career development, employment, budgeting, addiction Recovery, parenting skills / anger management, Health Care and child care and (2) retain their knowledge and skills three to six months after completing the intervention.

The need for an evaluation

Human services facilities are slowly moving in the direction of using evidence-based approaches to measure the results of their programs. Sackett et al. (1997) defines this as " the conscious, explicit, and judicious use of current...

How Gambrill (1999) assesses it is in the following way: "It involves integrating individual practice with the best available external evidence from systematic research as well as considering the values and expectations of one's clients" (346 in Royse et al. 2009).
Although this may seem commonsensical to us, at the moment there are no clear ethical or legal mandates that prescribe that non-profit (or even for-profit) institutions carry out an evaluation on their program. It is, however, the direction in which the human service professions are heading (Royse et al. 2009).

The problem

Many of the clients that the New Faith Family Center services are single mothers with mental challenges and illness. More challenging still is the fact that they attend the program with their children, and the Center attempts to teach them skills to look after their children, too. Research shows that adults in this category are at increasing risk for homelessness and are likely to remain so without intervention. Homeless people, in general, who have mental illness, are, even when placed in interventions, less able to transition successfully since they have spent more days homeless, are less able to perceive their lives in a positive manner, and have great difficulties in meeting their subsistence needs. This is because they are challenged in dealing with their problems in a cognitive and rational manner (Sullivan et al. 2000). Homeless shelters, too, particularly non-profit shelters also have few resources for meeting the needs of this population. Psychosocial rehabilitation programs address community reintegration, but few programs are able to meet the needs of these individuals in a way that practice, integration, retention, and generalization of the living skills can occur so that clients, even when they transition outside the program can successfully continue to use the skills for their advantage.

Worse still, the combination of mental illness and homelessness crates a vicious loop that it is very difficult to impede: "Functional impairments impact an individual's personal health, functioning, productivity in personal and vocational areas,…