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¶ … Operational Management
Learning is a slow but steady procedure. It is fascinating how, even the smallest things in life can teach you wonders. Throughout the length of the operational management course, I have come across a great deal of information which will hopefully help me greatly in the practical side of my career. What make this experience stand apart from all the previous ones are the opportunities provided in it. Not only did the class events give me a deep insight on the managing, designing and delivering of products according to the need of the customer but also gave me the chance to understand the difficulties faced by the operating enterprises in the implementation of management sciences in their everyday encounters. Such knowledge now makes me more capable of analyzing the correct concepts and tools related to any issue in the market and hence, making sensible decisions. I am also now aware of the role of great decision making in the aim of producing bigger and better results and thus, able to perform both the quantitative as well as the qualitative analysis of the issues of business management.
Another strategy which gained quite an emphasis during the lectures, especially through the Deming's experiment, relates to improving operational efficiency while keeping a strict check on the quality. What I have concluded according to my level of understanding is that reducing cost and/or increasing capital efficiency...
The lectures have also brought in my knowledge the great importance of customer satisfaction and how it contributes to increasing the revenue. And honestly, this is one aspect of operational management I am surely going to keep in mind.
Operational management has also taught me the importance of the supply chain strategy and the competitive advantage it gives the company. The beer game played in class was very exciting and innovating and can be credited for developing a crystal clear concept in my mind. I am now fully aware of the fact that the adoption of supply chain strategy is vital for the survival of any organization. Also, the computer simulations shown with the aim of improving the understanding of the students during the lectures were very impressive indeed, and therefore, I would like to recommend increasing their use in the upcoming lectures.
Other activities that facilitated my learning process in the class include the use of spreadsheets tools and distribution models for the analysis and processing of the management data. The lectures relating business modules were very informative and made me understand the business scenarios to a greater and deeper extent. Scheduling of working systems and designing control models along with daily class discussions all played a big role in keeping the classroom environment…
References:
Slack, N, Johnston, R, Chambers, S 2007, Operations management, 5th edn, Prentice Hall/Financial Times, New York.
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