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Performance Gap Policing
A performance gap exists when the police department's performance does not meet organizational expectations or citizens expectations. Management is a critical success factor for managing a performance gap when it exists. Many police administrators are contemplating community policing projects due to performance gaps. In order to solve the problem of a performance gap, police agencies must look internally and externally for solutions. They must develop an action plan that includes organizational goals and community goals in order to narrow the gap and foster a collaborative and successful work environment.
Many view community policing as an answer, as a means of "developing communication with the public and interest groups" and encouraging active participation from community members and police agents to further the best interests of the community as a whole (Fielding, 1995). Community policing strategies are being widely adopted in many police agencies as a means of improving the relationship between...
However for measurement systems to work they must be linked to employees directly. Thus for police agents to willingly adopt a performance system that might actually improve performance, they should be part of the development process. This means they should have the opportunity to provide input on the performance appraisal system and recommend changes where relevant.
Still others suggest more standardization of processes and procedures in order to increase the quality of service delivered to the community and to the public (De Vries & Van Der Zijl, 2003). This would benefit many police agencies tremendously, as many agents are accustomed to working individually rather…
Bibliography:
Bouckaert, G. & Halachmi, A. "Organizational performance and measurement in the public sector: Toward service, effort and accomplishment reporting." Westport: Quorum: 1996.
De Vries, M.S. & Van Der Zijl, V.DH "The implications of community policing for police-citizen relationships." International Journal of Public Administration 26(8-9), 2003:1017.
Fielding, N.C. "Community Policing." Oxford: Clarendon Press:1995
Reiner, R. The Politics of the Police; Oxford University Press: Oxford, 2000
Community Oriented Policing new and comprehensive strategy against crime: Community Policing: For the purpose of reducing neighborhood crimes, creating a sense of security and reduce fear of crimes among the citizens and improving the quality of life in the community, the community policing strategy will be proved to be the most effective one. The accomplishment of all these objectives to develop a healthy and clean society can be done by combining the
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and, so that brought in a whole new perspective. I had never realized the degree to which they were afraid of us and often feel as though - now the situation becomes very life threatening for them. Because often they don't know how to follow the protocol, how to properly respond to police officers. and, so it just supercharges the whole event." The training] gave us an opportunity to ask