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This database is matched with an actual swatch system that subscribers to our service have access to, allowing them to receive in the mail a swatch of fabrics if they are contemplating a purchase. This will help our company save money by reducing the number of returns, while stimulating sales due to confidence in the quality of the swatches and their being used as a marketing technique.
The personal shopper website will also have some social media functions and social media platform integration. Users can buy gifts for their friends who are registered on the website, for once being able to buy outfits that fit the recipient rather than taking a guess as to sizing. Similarly, users can create and continually maintain a fashion wish list. There will be a computerized team of assistants to guide users toward fashions that look good on them. If we can partner with a television show like What Not to Wear, then we can have a celebrity do the voice...
These advisers take into account the measurements that were input, as well as hair and skin color. They can then make personalized recommendations for cuts that flatter every figure and colors that enhance every skin tone. The fashion advisers are programmed to make specific recommendations for the user based also on age, geographic location, and other demographic information. For example, we may have luxury clothes for the Muslim women's market that will be targeted to that demographic, as well as beach clothes for people who live in Miami or Rio.
Each day, the website is updated as new merchandise arrives. The registered users do not have to sift through each and every piece. Rather, preferences are input immediately and updated regularly. A 60-year-old woman will not be receiving a suggestion to wear skinny jeans any more than a 21-year-old man will be receiving a suggestion to buy a bikini.
references are input immediately and updated regularly. A 60-year-old woman will not be receiving a suggestion to wear skinny jeans any more than a 21-year-old man will be receiving a suggestion to buy a bikini.
For any hospitality services business to attain the role of trusted advisor they must consistently keep these elements of the proposed Services Expectation Model synchronized with each other. The approaches companies take to create Cooperative Advantage of accomplishing improved organizational performance on the one hand and superior customer value on the other require the prerequisite of their being a tightly coupled integration between Validation and Reinforcement of Trust and Social
Customer Service Effectiveness of Employee Training Programs in Customer/Employee Satisfaction and Increased Profitability Customer service is an important part of keeping a business profitable. However, in a changing business and cultural environment, it is difficult to ascertain exactly what values or features will accomplish that mission. This research attempts to identify the new aspects of the customer service-profitability equation and describe a model for effective use of employee training in creating both
Customer Relationships Nordstrom, Inc. has long enjoyed a reputation for providing superior customer service. This paper examines Nordstrom strategies that the retailer employs to build customer relationships and promote customer loyalty. Nordstrom is one of the nation's leading fashion specialty retailers, with 204 stores that are located in 28 states. It was founded in 1901 as a shoe store in Seattle, and today operates 115 full-line stores, 86 Nordstrom Racks, two Jeffrey
In terms of the products which are no longer fresh, but which can nevertheless be consumed, these are donated to food kitchens and local shelters for the homeless people. 3. Alignment of the Values and the Managerial Function in Light of the Common / Different Values A major difference between my personal values and those forwarded by Kudler Fine Foods revolves around the approach of the established goals. While along my
From a performance analysis perspective, costs of alternative support channels are first evaluated, followed by the key performance indicators (KPIs) typically used in financial services organizations to measure the performance of their online initiatives, most notably, websites. Following this discussion of performance analysis there is an analysis of resource availability and allocation of resources. Performance Analysis From a cost-per-incident analysis, the following table presents findings from Forrester Research specifically in measuring
All those nice customer-friendly marketing techniques notwithstanding, White notes, customer-centered personalization can't work well without being linked with high-quality, high-visibility customer service. Even some of the most successful corporations, like IBM, apparently stumbled along for a time, totally failing to "get it" when it came to customer-centric strategies. According to the industry publication Chain Store Age, in the early 1990s, a customer-centric culture "was foreign to Big Blue" - and