Interaction between Those Who Produce Intelligence and Those Who Use Intelligence
The problem is that the process of producing and disseminating intelligence is often complex and technical, making it difficult for non-experts to understand and use. This is particularly true when it comes to national security intelligence, which is often used by policy-makers to make life-or-death decisions. The challenge, then, is to find ways to make intelligence more accessible and user-friendly without sacrificing its accuracy or usefulness. One way to do this is to provide decision-makers with clear and concise summaries of complex intelligence reports. Another possible solution may be to develop better visualization tools that can help explain complicated concepts more clearly.
What makes the problem problematic is the fact that intelligence gathering is an art and rendering that information to an audience is likely to lead to different interpretations, just as any work of art is viewed differently by those in the audience (Pillar, 2018). Those using intelligence are likely to have the same experiences, knowledge, and biases that any other person would have who interacts with a message (Kretz, 2018). Intelligence can be politicized in the way it is used as well (Betts, 2009).
At stake in addressing this problem, i.e., its significance, is the fact that it matters for all stakeholders of national security. For example, if intelligence information is not properly shared with policymakers, it could lead to policy decisions that are based on incomplete or inaccurate information. This could lead to dangerous situations, such as a military conflict that could have been avoided if the right intelligence had been shared with decision-makers. Similarly, if intelligence information is not properly used, it could lead to wasted resources and missed opportunities.
Sources examined so far include Enemies of intelligence: Knowledge and power in American national security by Betts (2009) and Pillars (2018) article.
References
Betts, R. K. (2009).Enemies of intelligence: Knowledge and power in American national
security. Columbia University Press.
Kretz, D. R. (2018). Experimentally evaluating bias-reducing visual analytics techniques
in intelligence analysis. InCognitive Biases in Visualizations(pp. 111-135). Springer, Cham.
Pillar, P. R. (2018). Intelligence, policy, and the war in Iraq. InIntelligence and national
security policymaking on Iraq(pp. 233-244). Manchester University Press.
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