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Training And Education For Best Results In The Workplace Results

IDEAL Problem-Solving

This paper examines Scenario I - Roger Richardson, and applies the IDEAL problem-solving method to address the situation, evaluate the behaviors involved for ethical and legal considerations, and propose a resolution.

Identifying the Problem

The primary issue in Scenario I revolves around the disposal of old computers containing sensitive information by Roger Richardson, the IT manager of a small accounting firm. Roger's decision to sell the refurbished computers instead of recycling them as directed by the company president constitutes the problem. This action disregards the company's directive for environmental responsibility and poses potential risks related to data security and ethics.

Defining the Problem

Roger's behavior raises concerns about adherence to company policies, ethical conduct regarding the disposal of electronics containing sensitive information, and the environmental impact of improper disposal methods. The core of the problem lies in Rogers unilateral decision to sell the old computers for personal gain, disregarding the potential for confidential information to be compromised and violating the company's commitment to environmental sustainability.

Exploring...

The first would be to focus on Policy Review and Reinforcement. This would involve implementing strict policies on the disposal of electronic waste and ensuring all employees are aware of...
…personal gain without proper data deletion poses serious risks of data breach, which is unethical and can be illegal under laws protecting personal and financial information. Professionally, this behavior undermines trust and integrity within the company.

Resolution Using the IDEAL Method

Applying the IDEAL method involves taking immediate corrective action to mitigate any damage caused by Roger's actions and implementing long-term strategies to prevent recurrence. This includes revising company policies, enhancing training programs, and ensuring that all actions align with ethical and legal standards. Engaging in open communication about the importance of ethics and responsibility in the workplace is crucial for fostering an organizational…

Sources used in this document:

References

Blanchard, P. N., & Thacker, J. W. (2023). Effective training: Systems, strategies, and practices.

SAGE Publications.

Rivaldo, Y., & Nabella, S. D. (2023). Employee performance: Education, training, experienceand work discipline. Calitatea, 24(193), 182-188.

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