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Overall, I felt it was a success.
Benson, HR (1994). An Introduction to Benchmarking in Healthcare. Radiol Manage, 16(4), 34-9.
Question 3
The issue of non-compliance with patients is resulting in alarming re-hospitalization rates as well as poor patient outcomes. In an attempt to reduce the amount of non-compliant patients, a groundbreaking 1976 study attempted to reduce the amount of non-complaint hypertension patients through an improved exam-room decorum. Instead of the doctor simply identifying symptoms and writing a prescription, half the patients had longer visits with doctors where they were educated on their condition and allowed to share their feelings and concerns. In the educated group of this study, 61% of patients took their medication as prescribed. In the control group who experienced a standard physician visit, only 32% followed the doctor's recommendations and took their medication as prescribed.
Researchers on this study followed a Stetler, Iowa, Rosswurm & Larrabee model. They identified the problem of non-compliance among hypertension patients and...
The conclusion was quickly reached that there was not enough open communication. The intervention then used was simply getting physicians to communicate better with half of the patients using techniques including symptomatic education, education on medications, listening and responding to patient concerns, and allowing the patient to fully describe their condition, concerns, and questions.
This model allowed a direct link to be found between physician communication and patient outcomes. By only changing one factor during the intervention, the problem was isolated and a fix was found. Once patients were probed about the results and the positive outcome confirmed, this practice could then be fully and regularly implemented.
Inui TS, Yourtee EL, Williamson JW (1976). Improved outcomes in hypertension after physician tutorials. A controlled trial. Ann Intern Med. 84(6), 646 -- 651.
Russell, Daly, Hughes, Hoog (2003). Nurses and 'difficult' patients: negotiating non-compliance. Journal of Advanced Nursing.…
This model allowed a direct link to be found between physician communication and patient outcomes. By only changing one factor during the intervention, the problem was isolated and a fix was found. Once patients were probed about the results and the positive outcome confirmed, this practice could then be fully and regularly implemented.
Inui TS, Yourtee EL, Williamson JW (1976). Improved outcomes in hypertension after physician tutorials. A controlled trial. Ann Intern Med. 84(6), 646 -- 651.
Russell, Daly, Hughes, Hoog (2003). Nurses and 'difficult' patients: negotiating non-compliance. Journal of Advanced Nursing. 43(3), 281-287.
Benchmarking Keyloggers for Gathering Digital Evidence on Personal Computers Keyloggers refers to the hardware or software programs, which examine keyboard and mouse activity on a computer in a secretive manner so that the owner of the computer is not aware that their actions are monitored. The keyloggers accumulate the recorded keystrokes for later recovery or remotely convey it to the person employing them. Keyloggers aimed to serve as spyware and currently
In the previous section, Estabrooks raised the question of the ability of the EBP framework to provide the "best evidence" in nursing practice and the danger of excluding nurses in decision-making tasks as a result of EBP prevalence and dominance. Rolfe, while he analyzed the empirical foundations of EBP, also looked at it from a practical perspective, or how EBP is applied in the current practice of nursing. Identifying the
If the temperature is taken miles away, or if the insect that was found and studied was not exactly the same as one that had been studied before, only similar perhaps, the defense attorney will also often argue that the entomologist's testimony is only guesswork, and therefore that it is not valid and should not be admitted as evidence (Sachs, 1998). Judges have taken different approaches about whether to allow
Training Needs Analysis Practices for Managers: A Study of Saudi Arabia Private Firms Training needs analysis (TNA) is defined by Mabey and Salman (1995:158) as a "process of collecting data which allows an organization to identify and compare its actual level with its desired level of performance." The authors also indicate that this performance could be interpreted as meaning the competencies and attitude necessary for the staff to do the
In the health care practice, there are those aspects of culture that are sensitive and that the health care practitioners need to consider when making decisions related to the practice. Some of these cultural aspects are those that contradict with the principles of modern medicine. Therefore, by the practitioner having a good understanding of these sensitive aspects of culture, he/she will be able to make the appropriate decision for the
Operations Management To the Organizers of this Major Sporting Event: At this present juncture of your endeavors, of course all of you are experiencing the inevitable pre-event jitters -- do we have enough sponsors, will all of the athletes 'come through' with their major commitments, etc. Perhaps you are even worried about prospective wardrobe failures of the event's halftime show. However, although good publicity and cooperation from all the necessary parties concerned