High Performing Teams Analysis Report The report provides an analysis of the findings of the research article titled "A critical analysis of high performing teams: A case study based on the British Telecommunication (BT) PLC" (Quader, & Quader, 2009 p 172). The authors analyze the motivation and composition of the team in BT (British Telecom) by interviewing BT experienced employees as well as analyzing the company document to provide an insight into the benefit of the team composition. The authors also examine the application of the MBTI and Belbin's Theory in a real business world. Quader, & Quader, (2009) define a team as a group of people compose of between 8 and 15 members with a common goal of producing a well-defined output by rotating allocation of a given task. Put in other words, a team is a set of two or more group of people interacting interdependently, dynamically and adaptively to achieve a common goal. In a formal organization, a team consists of individuals with a shared leadership, complementary skills, and mutual accountability. While the team building is beneficial to organizations, however, a high-performing team can be challenging, and may be difficult to build, and expensive to maintain. Nevertheless, the end results of high functional teams are rewarding because they assist in enhancing the organizational performances. Thus, a good understanding of the tools to motivate, develop and build teams are very critical for organization success.

The objective of the report is to carry out the analysis of the findings of the case study and provide recommendations, evaluating the strengths and weaknesses.

Analysis of the Findings of the BT Case Study

Quader, & Quader, (2009) use the British Telecom as the case study revealing the benefits and challenges that the BT enjoys from the team building. Quader, et al. (2009) describe BT as the leading telecommunication company in the UK with

The BT is the leader in the telecommunication services serving more than 20 million residential and corporate customers across the UK. A high performing team building is one of the strategies that the organization employs to achieve the superior market performances. Quader, et al. (2009) argue that the BT team building strategy is by pulling people from different departments and group them together to perform a given task. The BT team composition is generally less than 20 members, however, the company uses five different form of team building strategy depending on the type of problems to be solved. The organization starts by pulling the team together to define a given problem. The second group focuses on the causes of the problem and set up the budget that will be used to solve the problem. The next stage is to pull the team together from different departments to solve the problem.
Quader, & Quader, (2009) argue that BT uses a team to solve the problem associated with complex tasks. By pulling a mixture of people with specialized skills, BT has been able to overcome the business challenges that an employee may not be able to overcome. In the article, the authors discuss benefits and challenges that British Telecom derives from a team selection and building process. A recent technology development has increased competitions among firms, thus, a firm needs a highly specialized knowledge to achieve competitive market advantages. Thus, combining a high performing team together assists in pooling knowledge resources to make the team member becoming a high performer to achieve organization performances.

Despite the benefits that the British Telecom derives from the team building, the biggest challenges that the company faces in a team building process is the enormous costs associated with forming a high performing team.…