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¶ … HITECH Act
What organizations should do to ensure that the correct system is selected
Healthcare institutions across America have increased their efforts of implementing electronic medical records in order to conform to the requirements of the HITECH Act. The implementation process of electronic medical records begins with the selection of the correct system and its appropriateness for those using it. This process has proven to be overwhelming for new users because most of them do not know where to begin (Frances & Glaser, 2009). In addition, the selection of a poor system comes with implications that might become hard for an organization to get itself out of it. Obtaining the appropriate product is worthwhile because it is meant for a long-term relationship. Healthcare organizations must avoid and limit the possibilities of breaking the law besides tackling the costs and challenges of implementing electronic medical records, (Lang, 2010). The HITECH institute recommends the following steps for healthcare organizations, medical clinics, and hospitals to pursue to ensure that the correct system is selected and that the system will be appropriate for those required to use it. A diligent project manager must ensure an organization follows the process. This would filter through such an overwhelming decision (Tan & Sheps, 2008).
The first step is to select a team to head the process. The HITECH Act stipulates that a health information technology (HIT) team will comprise of a staff, provider, a nurse, and a physician. It further guides that users of the new system must be incorporated in the processes of decision-making and implementation. A representative from the billing management and clinicians must be considered in all the processes. The Act suggests that one project manager must be assigned to head the entire process by monitoring the budgets and timeline (Anderson & Aydin, 2005).
The second...
Before healthcare organizations look at any product, the health information technology (HIT) team will establish the goals of this new system. In this case, the goal is to enhance the quality of healthcare. The HIT team looks at the current workflow of the organization and establishes weaknesses that the new system will improve. For instance, the project manager could assess the management of lab results. It is common for patients to make call-ins to inquire their lab results. Then, the lab personnel call the patients back with the response. Implementation of HIT might provide results and enable clients have a direct access via portal. This could minimize the number of phone calls made. While the above aspect of HIT streamlines access to patient information, it also improves the quality of healthcare to patients (Constantino & Merchant, 2006).
The third step deals with the listing of the available products. After the team identifies the goals of the HIT system, the team will use resources like peers, professional associations, and regional extension centers to list the possible HIT products. While the internet could be a source of information on HIT systems, it tends to be overwhelming. The HITECH institute suggests that healthcare organizations should consult colleagues who have prior experience with the selection of HIT systems. Nevertheless, just because one organization was successful at implementing a HIT system does not guarantee another organization (Carrin, 2009).
The fourth step involves sending requests for information. The HIT selection team must develop requests for information to supply to the listed vendors. This is done in the form of a cover memo that entails information about what makes the healthcare provision practice unique. If such details are provided upfront, it helps the vendor to explain how their product meets the stipulated needs of an organization (Frances & Glaser, 2009).
The fifth step involves narrowing down the list. The HIT selection team narrows down the list of potential products based on the responses provided in the fourth step. Discussions and demonstrations with the users of the product will shorten the selection process. Organizations must inquire for cloud computing and other similar services such as server-on-site electronic health records. Price and availability of IT support…
References
Anderson, J.G., & Aydin, C.E. (2005). Evaluating the Organizational Impact of Healthcare Information Systems. New York, NY: Springer Science+Business Media, Inc.
Carrin, G. (2009). Health systems policy, finance, and organization. Amsterdam: Academic Press.
Constantino, C.A., & Merchant, C.S. (2006). Designing conflict management: A guide to creating productive and healthy organizations. San Francisco: Jossey-Bass.
Frances W., & Glaser, John P. (2009). Health Care Information Systems: A Practical Approach for Health Care Management. Epub Edition. John Wiley & Sons Inc.
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