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FOCUS GROUP QUESTIONS
Low Graduation Rates at Glendale Community College: Focus Group Questions
Central Research Question
How can the problem of low graduation rates among black (non-Hispanic) students at Glendale Community College be addressed?
Focus Group Questions
What do you like best about campus life at Glendale Community College?
This question may not have a significant contribution on the overall research question. However, it serves three crucial purposes in the focus group discussion. First, as the first question in the focus group discussion, it seeks to help the participants feel comfortable and at ease with each other (Bergen & Labonte, 2019). Moreover, it helps build rapport between the participants and the moderator, who is an outsider, which consequently provides an effective environment for the former to share their views openly and freely (Bergen & Labonte, 2019). The authors caution that failure to address the power difference between the moderator and participants would increase the risk of social desirability, which is the tendency to answer a question to please the moderator rather than demonstrate truth (Bergen & Labonte, 2019). The primary disadvantage of social desirability is that it prevents fair and open deliberations with other participants and limits the accuracy of collected data.
According to Bergen and Labonte (2019), it is important that the moderators in a focus group discussion use a variety of strategies to support participants so that they do not view the activity as an audit or evaluation of performance. Participants are less likely to answer freely and truthfully if they perceive the discussion to be an investigation or performance audit. The questions design seeks to get every individual participant to give their personal view on what they like about Glendale without necessarily seeking the validation of other participants or the moderator.
2. Glendale College...…on the specific programs that are already in existence to help students realize academic success.
3. If you were given an opportunity to meet the Glendale College managing board and recommend one change to increase students retention rates. What change would you recommend?
Studies have made many recommendations on what institutions could do to increase retention and graduation rates based on the available infrastructure. Possible responses to this question from the available studies could include: increasing financial aid, fostering faculty-student interactions, and introducing out-of-class support programs for at-risk learners (Scott et al., 2008). This question, however, seeks to identify specific recommendations for Glendale based on the unique problematic factors at the institution. The researcher will ask respondents follow-up questions to dig up the underlying challenge they are seeking to address with their recommendation. They will limit participants to a single response to allow all participants to give their recommendation…
References
Bergen, N., & Labonte, R. (2019). Everything is Perfect and We have no Problems: Detecting and Limiting Social Desirability Bias in Qualitative Research. Qualitative Health Research 30(5), Doi: https://doi.org/10.1177/1049732319889354Fleming, W., Howard, K., Perkins, E., & Pesta, M. (2005). The College Environment: Factors Influencing Student Transition and their Impact on Academic Advising. The Mentor, 7(1), Doi: https://doi.org/10.26209/mj761636
Scott, G., Shah, M., Grebennikov, L., & Singh, H. (2008). Improving Student Retention: A University of Western Sydney Case. Journal of Institutional Research, 14(1), 9-23.
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