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Healthcare Organization Statement of Purpose: Kaiser Permanente
The mission statement of Kaiser Permanente is to provide affordable, high quality healthcare services and to improve the health of our members and the communities we serve. The values statement is "to be the model of quality health care in the nation by being the best place to work and the best place to receive care."
Analysis Of the Mission And Values Statements
The Kaiser Permanente mission statement concentrates on the two most critical characteristics that many American face today with regard to healthcare, and that is affordability and quality. Sadly these two characteristics continue to auto correlate in the Untied States with the lowest priced healthcare affordable by the middle class often being the worst in terms of quality. Kaiser's bold mission statement reflects a compelling call to action by members to be of greater serve to the communities they serve, which is one of the most valuable aspects of a successful mission statement overall (Collins, Porras, 1996). Great mission statements concentrate on creating a shared sense of urgency and service to others and rely on vision statements to crystalize all organizational elements to that objective...
These two components of affordability and high quality healthcare are essential for Kaiser to deliver value to its served patients.
The values statement is specifically designed to create a unified organizational culture that is a strong catalyst for internal performance and service to external stakeholders of Kaiser. A value statement must seek to unify the many internal processes and programs, people and resources to the specific expectations and needs of its served customers or constituents (Stewart, 1996). This is exactly what Kaiser is attempting to do with the value statement they have created. The focus is on having their employees so empowered that they can deliver the best quality healthcare of any provider. Two ways Kaiser can continue to underscore its values is to provide unlimited training reimbursement for employees when the training is directly applicable to their specific jobs, and to invest in a continual program of customer satisfaction measurement and index executive pay to this index of customer satisfaction. By taking these two steps the company can further fulfill the values statement and see its impact on performance.
Strategic Goal Recommendation And Board Of Directors' Influence
The overriding strategic goal that Kaiser must adopt and aggressively pursue is to continually look for ways to trim costs out of…
Bibliography
Collins, J.C., & Porras, J.I. (1996, Sep). Building your company's vision and mission. Harvard Business Review, 74, 65.
Stewart, T.A. (1996, Sep 30). A refreshing change: Vision statements that make sense. Fortune, 134, 195.
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However, because they make billing more efficient, the majority of large urban practice groups and hospitals have already made the switch to electronic records, according to Michael R. Costa, attorney and associate at Greenberg Traurig, LLP, in Boston, Mass. However, he adds, most of these organizations maintain warehouses where they store paper records that have been transcribed to electronic form. "There is resistance from some about going to a
Marketing Plan for Kaiser Permanente Part A For nearly three-quarters of a century, Kaiser Permanente (hereinafter alternatively “Kaiser” or “the company”) has provided quality health care to a growing number of customers (About us, 2018). Indeed, today, Kaiser has more than 12 million members and its future appears bright providing the company can capitalize on its core competencies using a marketing plan that focuses on achieving its current and future organizational objectives.
The independent physician groups and hospitals provide services under the organization's guidelines, but they may also care for patients who are not members. (1997) While managed care does offer employers more control in choosing the specifics of the health care plan provision at the same time the insurance companies and the profit-drive health-care organizations possess a strong role. Opponents of the government having a primary role in health care financing
None of the findings are not surprising to a lot of experts. Apart from large systems that are integrated, like Kaiser Permanente in California and the Veteran's Administration, a lot of doctor practices are adopting different EMRs. Also in so many different situations they do not talk to one another (Sittig & Singh 2012). So, a doctor's record is not necessarily able to get access notes from his regional hospital
In a study by Shah, Aslam and Avery (2001) of approximately 38,000 prescriptions by 23 doctors, there were a number of errors including: 715 or 25% no directions; 510 or 18% prescribed item not mentioned (usually on repeat prescription); 321 or 11%, directions incomplete, illegible or written "as directed"; 306 or 11%, more than one month's supply given on separate repeat prescriptions without patients request; 260 or 9%, strength