Cross-Cultural Experience With Samoan Culture in Hawaii
This reflective essay describes a first-hand cross-cultural experience with the Samoan community in Hawaii, centered on the traditional Umu cooking method, a Samoan dance, and the Ava Ceremony. The paper examines how cultural diversity shapes organizational behavior, communication, and leadership, drawing on the author's personal interactions and insights gained from the experience. It applies cultural intelligence (CQ) concepts to explore how awareness of cultural differences can reduce bias, improve cross-cultural communication, and inform more inclusive management practices in diverse workplaces. The essay argues that direct engagement with other cultures is essential for developing the empathy and knowledge required for effective, diversity-friendly leadership.
- Introduction: Culture, Identity, and Diversity: Culture, U.S. demographics, and organizational diversity challenges
- The Samoan Cross-Cultural Experience Described: Umu feast, Samoan dance, and Ava Ceremony details
- Impact on Communication and Organizational Leadership: Cross-cultural communication skills and leadership applications
- Applying Cultural Intelligence (CQ) Concepts: Personal biases challenged and CQ growth reflected upon
- Conclusion: Toward Inclusive Leadership: Commitment to inclusive, diversity-celebrating workplace leadership
✍️ How to write this paper — guide, tools & examples ▾
What makes this paper effective
- Grounds abstract concepts in concrete, sensory detail — describing the Umu process step by step gives readers a vivid anchor for broader arguments about cultural understanding.
- Moves coherently from personal observation to professional application, connecting the cultural experience to leadership and organizational management in a logical progression.
- Uses a first-person reflective voice effectively, acknowledging prior biases and charting genuine attitude change, which strengthens the credibility of its conclusions.
Key academic technique demonstrated
The paper models experiential learning as an analytical method: the author uses a lived cross-cultural encounter as primary evidence, then interprets it through established frameworks (CQ, cultural diversity management, organizational hierarchy) supported by secondary literature. This blend of personal reflection and scholarly citation is characteristic of strong reflective academic writing.
Structure breakdown
The essay opens with context on U.S. demographic diversity and its organizational implications, then narrows to a richly described Samoan cultural event in Hawaii. A middle section draws lessons for cross-cultural communication and leadership. The CQ section shifts to first-person reflection, candidly addressing prior prejudices and growth. The paper closes with a forward-looking leadership commitment, giving the argument a clear arc from observation to application.
Introduction: Culture, Identity, and Diversity
Culture shapes people's identities and influences their behavior. It is a people's way of living, encompassing shared beliefs, language, norms, values, material objects passed down through generations, and behaviors. The United States is made up of people from many different backgrounds: African Americans make up approximately 13% of the population, whites 80%, Hispanics or Latinos 16%, Asians 5%, Native Hawaiians and Pacific Islanders 0.2%, and American Indians or Alaskan Natives 1%. Although Native Hawaiians make up only 0.2% of the population, they make a significant contribution to American society (U.S. Census Bureau, 2009). With globalization, organizations and countries increasingly experience cultural diversity. Workplaces, countries, and schools now consist of people with different backgrounds in terms of race, culture, and ethnicity. These cultural differences impact teamwork in organizations, management decisions, and performance outcomes (Bass, 2008).
Culture also shapes the organizational structures of companies, legitimizing both their functions and existence, and conditioning organizational commitments. People from different cultures must work together to drive companies forward. However, a lack of shared meanings and contexts causes managers to face serious challenges within their organizations. Based on ethnic, national, and social scales, an individual's interpretation of experience and its meaning may differ from what is anticipated, leading to likely disagreements in business contexts. Companies must therefore incorporate cultural differences into their managerial practices. Cultural diversity management is important to businesses that wish to gain competitive advantage through their employees — a critical business asset. To overcome the challenges that cultural diversity presents in organizations, it is essential to understand people from different backgrounds and cultures, to learn from one another, and to promote cooperation and collaboration (Cacioppe, 1997).
With cultural understanding, managers can better lead in cross-cultural environments. Embarking on a cross-cultural experience was therefore key to understanding the Samoan culture in Hawaii. With proper understanding, knowledge, and awareness of other cultures — including different perspectives from around the world — negative stereotypes and personal biases about those cultures are dispelled. When people develop awareness and understanding of other cultures, discrimination becomes less likely. The cross-cultural experience described in this paper involved interactions with people of the Samoan culture in Hawaii. It is one way of promoting cultural diversity — recognizing and respecting other people's ways of life. The experience was interactive and aimed at building bridges of respect, trust, and understanding across two different cultures. It is essential to the existence of cultural diversity in organizations because people from different cultures contribute new ways of thinking and doing things, language skills, varied experiences, and new knowledge (Bass, 2008).
Although Samoans roast fish and pork in a different way — using hot stones and banana leaves — from other American cultures, they arrive at the same goal: eating delicious roasted food, just as those cooked using different methods would be. This illustrates that different cultures can offer alternative ways of solving problems while still achieving the same expected outcome. The cross-cultural experience provided an opportunity to interact with Samoans and increase personal understanding of other cultures. With that understanding, it is also possible to develop meaningful relationships across cultures, and to ensure that one's own values are not imposed on others if those values conflict with or are inconsistent with their culture (Cacioppe, 1997).
During such interactions, it becomes easy to recognize that a Samoan's limited English proficiency is not a reflection of their intellectual capacity. The cross-cultural experience also made it possible to recognize and appreciate that family and gender roles among Samoans influence their behavior and differ from those in other cultures. During the experience, both women and men took part in the fish and pork roasting as well as the dances. The cross-cultural experience was also fun, interesting, and motivating. Participating in the new way of roasting food and joining in an entirely new style of dance motivates individuals to learn even more about the culture. It is the enjoyable and engaging dimension of such interactions that encourages people from other cultures to persevere throughout the cross-cultural experience (Bass, 2008).
References
Bass, B. M. (2008). The Bass handbook of leadership: Theory, research, and managerial applications (4th ed.). New York: Free Press.
Cacioppe, R. (1997). Leadership moment by moment! Leadership & Organization Development Journal, 18, 335–345.
Cep, B. (2011). Samoan Umu. Retrieved from https://www.bard.edu/cep/blog/?p=532
Cross-Cultural Experience. (n.d.).
Quinn, R. E. (2000). Change the world: How ordinary people can achieve extraordinary results. San Francisco: Jossey-Bass.
The Budding Anthropologist. (2016). Samoan Umu. Retrieved from https://thebuddinganthropologist.wordpress.com/food/samoan-umu/
U.S. Census Bureau. (2009). USA QuickFacts. Accessed December 2019.
Create your account
Always verify citation format against your institution’s current style guide requirements.