NYSCAS Marketing Plan: Strategy, SWOT, and Social Media
This paper presents a marketing plan for the New York School of Career and Applied Sciences (NYSCAS), a division of Touro University. It examines the university's mission and vision, comparing them to a competing institution, and identifies NYSCAS's target market and competitive positioning. Primary and secondary research on the school's programs, student support services, and community reputation inform a SWOT analysis that highlights key strengths, weaknesses, opportunities, and threats. The paper also evaluates NYSCAS's current social media presence across Twitter, Facebook, and YouTube, identifying critical gaps in engagement, and concludes with a marketing objective centered on a user-generated content campaign to increase brand visibility and student connectivity.
- Mission and Vision Statement: Comparing Touro and Mercy College missions
- Target Market and Positioning: NYSCAS niche positioning and core competencies
- Primary and Secondary Research: Touro history, NYSCAS programs, and student support
- SWOT Analysis and Market Map: Strengths, weaknesses, threats, and competitor landscape
- Promotion and Social Media Strategy: Gaps in Twitter, Facebook, and YouTube engagement
- Marketing Objectives and Recommendations: User-generated content campaign to boost connectivity
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What makes this paper effective
- The paper applies a structured, professional marketing framework — mission comparison, SWOT, market map, 4 P's — grounding abstract strategy in concrete institutional details.
- It uses real evidence, including enrollment numbers, tuition figures, and direct quotes from secondary sources, to substantiate claims about NYSCAS's positioning and social media performance.
- The student testimonial from Anya Khaimova humanizes the brand narrative and supports the paper's argument that NYSCAS's personal support is its strongest differentiator.
Key academic technique demonstrated
The paper demonstrates applied marketing analysis: it does not merely describe the institution but evaluates it against competitors and proposes actionable recommendations. The use of the 4 P's framework (product, place, price, promotion) to diagnose NYSCAS's promotional weaknesses is a textbook example of translating a theoretical model into a real-world strategic diagnosis.
Structure breakdown
The paper follows a logical marketing-plan structure: it opens with mission and vision comparison, moves into target and positioning, builds an evidence base through primary and secondary research, conducts a SWOT and market-map analysis, audits the current promotional presence, and closes with a concrete marketing objective and campaign recommendation. Each section builds on the previous one, moving from description to diagnosis to prescription.
Mission and Vision Statement
Touro University College's mission is to educate, to serve, to perpetuate, and to enrich the historic Jewish tradition of tolerance and dignity. The vision of Touro College is to be "in the service of knowledge, compassion, and social justice" (Touro College, 2022). Touro's mission can be compared to that of another college, Mercy College, whose mission statement focuses on being committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized, high-quality learning environments, thereby preparing students to embark on rewarding careers. Mercy's vision statement likewise aims to create a forward-looking picture of where, when, what, and how an individual or organization wants to be in the future — three, five, ten, or even twenty years out.
The point of comparing the two institutions is to show that colleges are competing for students who want to transform themselves and their world for the better. The point of differentiation lies in how each college proposes to provide that transformative experience and foundation.
These colleges have almost similar descriptions for their undergraduate divisions: both promise learners the knowledge capable of liberating them from poverty by providing pathways to rewarding careers. Touro therefore encourages its learners to utilize their time wisely and realize the best in themselves. In summary, Touro College's mission is to educate, perpetuate, and enrich the Jewish history of tolerance and dignity — and this specialized focus provides it with a differentiating factor that makes it particularly appealing to Jewish learners. However, Touro is not exclusively for Jewish learners, as its various colleges, including NYSCAS, are open to all students and welcome diverse learners of all backgrounds.
Target Market and Positioning
The target for Touro University is to create an effective environment for teaching and learning by encouraging both learners and faculty to nurture their intellectual curiosity. Its core competencies include creative thinking and effective problem-solving skills. The university brands itself as a Jewish college that cares about Jewish principles, values, traditions, and strengths. However, it is not a college exclusively for Jewish students — it is open to all types of learners. It is well positioned in the market because it has access to a niche market that few other colleges can claim. At the same time, it has the resources and infrastructure in place to provide a unique experience for that niche market as well as the broader student population.
Primary and Secondary Research
Touro University (2022) notes that it has a rich history in education and in the Jewish community: "Created as an independent institution that would support and strengthen the Jewish community, Touro has remained steadfast in its commitment to Jewish continuity and, more broadly, to humankind" (Touro College, 2022). The college also notes that its core values "are drawn from our Jewish heritage and the Jewish intellectual tradition, focusing simultaneously on individual development and the greater good" (Touro College, 2022).
Additionally, the college lists a number of educational goals that learners ought to seek to achieve, including: learning to communicate effectively in writing and orally; developing and applying mathematical reasoning to solve problems; analyzing information and using critical thinking skills; obtaining computer literacy; gaining knowledge of culture and history; building research skills; and understanding the scientific method (Educational Goals, 2022). Touro thus represents itself as a school that will facilitate the development and strengthening of all general learning goals. The New York School of Career and Applied Sciences (NYSCAS) is just one of the many different colleges within the Touro system.
NYSCAS states that it serves "students of all backgrounds, offering them one-on-one guidance and support as we help them develop the real-world skills they need to succeed" (NYSCAS, 2022). The school aims to prepare students for whatever their future plans might be — whether entering their chosen career field or moving on to graduate school. The school has been credited by some students as a primary reason for their career success. One such example is Anya Khaimova, a single mother of four who found it difficult to complete her degree while balancing work and family life. She credits the "constant encouragement that I received from [Instructor], the NYSCAS Director of the Office of Student Advocate. [Instructor] always remained in my corner. She inspired me, offered crucial guidance to help me overcome various obstacles, and pushed me to always do better" (NYSCAS Stories, 2022).
Lord (2015) has noted that Touro offers students an option in Queens through its NYSCAS college, which provides "associates and bachelor's degrees in biology, business management and administration, human services, education, psychology, paralegal studies, social sciences, liberal arts and sciences, information technology and digital multimedia design, in addition to professional opportunities in pre-law, pre-medical and pre-dental." Lord (2015) also explains what sets NYSCAS apart from other schools in the area: "With approximately 3,500 students in 2014, NYSCAS is set apart by the personal attention it offers, according to site director [redacted]. 'At Touro, we advise you. You're never on your own. We try to assist you in as many ways as we can. We try to make you feel at home.' Help at NYSCAS takes a variety of forms, including individual tutoring in many subjects; online 24/7 assistance; and personal counseling in academics, financial aid and program planning." Thus, NYSCAS stands out as a unique option for students seeking a supportive school that will help them achieve their goals.
References
Educational Goals. (2022). Retrieved from
Lord, M. (2015). Choices abound in area private colleges. Retrieved from https://www.qchron.com/editions/queenswide/choices-abound-in-area-private-colleges/article_ab17aac8-8ed5-59f0-b1e6-56ed51e7f22c.html
NYSCAS. (2022). Retrieved from
NYSCAS Stories. (2022). Retrieved from
Touro College. (2022). Retrieved from
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