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Research Paper Undergraduate 3,074 words

TSA Hiring Practices and Background Investigation Failures

~16 min read 7 sections Government · TSA
Abstract

This paper traces the Transportation Security Administration's origins after the September 11, 2001 attacks and examines the agency's highly structured, industrial-organizational approach to recruiting airport security screeners. It documents the National Skill Standards Board's role in defining competencies, the multi-phase selection process, and the initially promising hiring results. The paper then analyzes critical shortcomings — workforce bloat and, most seriously, chronic failures in background vetting — that allowed individuals with criminal histories to gain unrestricted access to secure airport areas. It catalogs documented crimes committed by TSA officers and reviews Inspector General recommendations issued in 2004, 2007, 2012, and 2015, assessing TSA's acceptance and inconsistent implementation of those recommendations.

Key Takeaways
  • Background and Origins of TSA: TSA's creation after 9/11 and legislative history
  • Groundwork for Effective Recruitment: NSSB and I-O framework for screener skill standards
  • Official Recruitment Procedures and Initial Results: Multi-phase selection process and early hiring success
  • Shortcomings: Bloat and Background Check Failures: Workforce bloat and chronic vetting deficiencies
  • Consequences: Security Breaches and Criminal Activity: Crimes committed by TSA officers due to poor vetting
  • Recommendations for Improvement: Inspector General recommendations from 2004 to 2015
  • Conclusion: Recurring cycle of accepted but poorly implemented reforms
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What makes this paper effective

  • The paper follows a clear chronological and logical arc — from TSA's creation, through its ambitious recruitment design, to its documented failures — making the argument easy to track.
  • Specific statistical evidence (e.g., 1,800,000 applicants assessed, $2.4 billion in recruitment contracts, 25,000 security breaches) grounds abstract policy claims in concrete data.
  • The inclusion of named individual cases (Bennett, Arato, Walker, Allen et al.) converts a bureaucratic critique into a vivid, persuasive illustration of real-world consequences.
  • The paper systematically links cause to effect: inadequate background checks → criminal hires → repeated Inspector General reviews → accepted but inconsistently implemented recommendations.

Key academic technique demonstrated

The paper demonstrates effective use of government reports and congressional documents as primary sources, citing Inspector General reviews across multiple years to build an evidence-based longitudinal critique. This technique — tracking an agency's repeated acceptance of recommendations alongside its failure to implement them — is a standard method in public administration analysis and is executed cleanly here.

Structure breakdown

The paper opens with historical context predating TSA, then describes the agency's sophisticated recruitment framework (NSSB, I-O psychology, multi-phase selection). A pivotal transition at section five introduces the shortcomings, followed by a consequences section documenting criminal activity. The penultimate section presents the six 2015 Inspector General recommendations verbatim, and the conclusion synthesizes the recurring pattern of accepted-but-underimplemented reforms.

Essay 3,074 words

Background and Origins of TSA

Though today's Americans normally think of the Transportation Security Administration (TSA) in connection with airline security screening, the United States actually began security screening throughout the country's airports in 1973 in response to multiple hijackings of domestic flights from 1961 to 1972. The Air Transportation Security Act of 1974 required security screening of all passengers and their carry-on luggage, resulting in a nearly complete elimination of domestic hijacking by the 1990s (Blackburn, 2012, p. 2). The success of that Act contributed to America's complacency and near-complete inattention to terrorism, particularly to the notion of suicidal hijacking. That complacency ended on September 11, 2001, and aviation security became a high priority for the Administration and Congress.

In rapid response to the 9/11 attacks, the Aviation and Transportation Security Act was enacted by Congress and signed by the President in November 2001, establishing the Transportation Security Administration. The subsequent Homeland Security Act of 2002 established the overarching Office of Homeland Security and brought the TSA under its authority (George & Whatford, 2007, p. 162). Consequently, the TSA is a stronger security entity than the arm of the Federal Aviation Administration it superseded in the 1990s.

While America was taken aback by the 9/11 attacks, global terrorism experts were not as surprised. Transportation conduits were already deemed "soft" targets for extremist attacks, though 9/11 certainly fueled increased security in four general categories: improved inspection; advanced notification; law enforcement; and transportation security funding. Inspection programs include the screening of passengers, luggage, and freight. Advance notification includes information regarding the contents of vehicles, trailers, and containers provided to customs officials prior to arrival at ports of entry. Law enforcement ranges from air marshals on commercial flights to additional and better-trained officers at every port of entry. Transportation security funding involves the direct costs of increased public security to governments and the private sector (Prentice, 2008, p. 4), which has caused ongoing debate about benefits versus expense.

The debate about security expense hampered the TSA from birth. Congress was hesitant about funding some TSA initiatives, swiftly limited the possible number of TSA personnel, and refused to increase the TSA budget, leading to severe criticism from the 9/11 Commission in its 2005 Public Discourse Project (Roberts, 2006, p. 340). Nevertheless, the United States government was the only world power that created a new national organization — the TSA — to monitor security in every transportation sector and to analyze threats to transportation infrastructure in the wake of 9/11 (Yoo, 2009, p. 38). That daunting task is reflected in the sheer size of the agency: as of early 2005, the number of TSA employees had grown to 49,200 (Jones, 2006, p. 6); as of 2011, the entity employed more than 65,000, making it larger than the U.S. Departments of Education, Energy, Housing, Labor, State, and Urban Development combined. Many of those employees are members of the American Federation of Government Employees, America's largest federal and D.C. employee union (Editors, Bioterrorism Week, 2010, p. 44).

6 Sections Hidden · 1,900 words
Groundwork for Effective Recruitment420 words
The foundation for the selection and recruitment of TSA employees was a nearly futuristic, painstakingly detailed Human Resources approach. Post-9/11, Congress wanted TSA to redefine transportation security and build an…
Official Recruitment Procedures and Initial Results250 words
The TSA selection system involves multiple steps. The preliminary step is completion of an online IVR application whereby…
Shortcomings: Bloat and Background Check Failures320 words
One problem with TSA recruitment was workforce bloat. At least partially due to Congressional mandate, the TSA workforce ballooned…
Consequences: Security Breaches and Criminal Activity380 words
The shortcomings of TSA's hiring practices had several notable consequences, including high termination rates, high turnover rates, and poor security — with more than 25,000 security breaches in U.S. airports during TSA's first decade despite the large number of full-time…
Recommendations for Improvement310 words
The criminal enterprises within TSA's workforce did not go unnoticed. So many recommendations were made over so many years that listing…
Conclusion220 words
The Transportation Security Administration was preceded by U.S. responses to airline hijackings from 1961 to 1972 but was created…

Works Cited

Blackburn, Marsha — U.S. House of Representatives. (2012). "Not on my watch": 50 failures of TSA's transportation security officers. Washington, DC: U.S. House of Representatives, 112th Congress.

Editors, Bioterrorism Week. (2010). The American Federation of Government Employees: 250,000 members and growing! Bioterrorism Week, 44.

George, B., & Whatford, N. (2007). Regulation of transport security post 9/11. Security Journal, suppl. Special Issue: Terrorism and Security, 20(3), 158–170.

Joint Majority Staff — U.S. House of Representatives. (2011). A decade later: A call for TSA reform. Washington, DC: U.S. House of Representatives, 112th Congress.

Jones, E. (2006). Careers in homeland security: Many jobs, one mission. Occupational Outlook Quarterly, 50(2), 2–15.

Kolstetter, E. (2003). I-O's making an impact: TSA transportation security screener skill standards, selection system, and hiring process. Industrial-Organizational Psychologist, 40(4). Washington, DC.

Office of the Inspector General, U.S. Department of Homeland Security. (2007). A follow-up review of the transportation security officer background check process. Washington, DC: U.S. Department of Homeland Security.

Office of the Inspector General, U.S. Department of Homeland Security. (2012). Personnel security and internal control at TSA's legacy Transportation Threat Assessment and Credentialing Office. Washington, DC: U.S. Department of Homeland Security.

Office of the Inspector General, U.S. Department of Homeland Security. (2015). TSA can improve aviation worker vetting (redacted). Washington, DC: U.S. Department of Homeland Security.

Prentice, B. E. (2008). Tangible and intangible benefits of transportation security measures. Journal of Transportation Security, 1(1), 3–14.

Roberts, A. (2006). The limits of control: The market state, divided power, and the response to 9/11. International Public Management Journal, 9(3), 313–332.

Thompson, J. R., & Mastracci, S. H. (2008). The blended workforce: Alternative federal models. Public Personnel Management, 37(3), 363–380.

Yoo, K. E. (2009). A study on factors influencing the performance of airport security and on responsibility assignment of security task at international airports. Journal of Aviation/Aerospace Education & Research, 19(1), 37–49.

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Key Concepts in This Paper
Background Checks TSA Recruitment Airport Security I-O Psychology Workforce Vetting Security Breaches Inspector General Skill Standards Homeland Security Congressional Oversight
Cite This Paper
PaperDue. (2026). TSA Hiring Practices and Background Investigation Failures. PaperDue. https://www.paperdue.com/study-guide/tsa-hiring-practices-background-investigations-2156424

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