Domestic Terrorism Incident With the sale of the mortgage business in the plan within the ABC Inc., there are a good number of people who will be affected and lose their jobs. Smith is one of the employees noted to have a history of violent behavior tough none of this has been noted in the historical background during employment. Once these details of utter secrecy are handed over to the Emergency Response Crisis Team, the team needs to immediately call Mr. Smith for further probing and see if they can get more details from him on the accusations. There is need for the Human Resources department to further find out the family ties that Smith has and the network of friends he maintains outside the work place. These are details that can help pint to possible links with groups with covert ill intentions or just a normal loner by character.

Once the organization terminates Smith's employment contract and he makes threats that the organization has not seen the last of him, these are threats that must not be taken lightly by the management. Bearing the previously gathered information, the organization needs to scale up the intervention and involve the intelligence and the authorities. The employees need to be involved, on voluntary basis, in gathering information about Smith that could help unearth intelligence hitherto not known.

Finally Smith is noted to have come back to the organization and illegally accessed the premises. At this point, there is need to first notify all the security personnel at all points about the illegal entrant and then put all the employees on alert about Smith's illegal comeback. Before this incident, the organization should have put all access points on high alert and put away all staff access that were not in use. As the situation was, there was need to have all the employees lock themselves in their offices as the authorities try to establish the main motivation behind the forced entry. The immediate concern or consideration for the management is ensuring the safety of all the employees through notifying them of the intruder and the actions they need to take.

The content of the announcement of the armed intruder is affected by urgency and sensitivity of the announcement. This too affects the mode of delivery since there is need to put the intruder off the information grid to minimize his harm. Once the announcement is made, the employees...

The employees then need to stay well clear of the door and barricade themselves under objects like tables or in cabinets to minimize chances of being shot at openly.
With the 911 overwhelmed with the calls from the organization, the pertinent details that need to be passed on are the description of the intruder, the dress and color, the type of firearm, the direction he has taken and the actions he is undertaking. If there are any conversations he is carrying out or information he is shouting out, these too need to reach the police and the responders. The employees who have vacated the building need to assemble at the fire assembly point, this is helpful in accounting for the employees and guiding the police and first responders on the next steps to take. The relatives who have arrived need to be duly informed of the danger they would be putting themselves in by crossing the crime scene tape towards the building.

Once the police meet with representatives from the organization, there is need for the representatives to duly brief the police of the exact happenings and also give them a possible motive and the plan or map of the building to ease their access and exit. There is need henceforth to desist from making announcements and let the police to professionally handle the crime incident. The arriving media must not be exposed to too much information as this may jeopardize the operations by them airing the incident live with details that should remain not available to the intruder in the building. The media needs to simply be told by the organization communications head that there is an illegal intrusion and the police are acting on the incident. The rest of the information must be given by the police henceforth.

Once the police take over the scene and gets to tactical operation, the organizational team must henceforth cooperate with the police but within their instructions and confines to minimize the jeopardy to the team and the operations.

When there are gunshots heard, the key questions would then be the location of the shooter, the type of rifle he is using, his possible reason for shooting, the safety of employees and the possibility of hostages. With the shooter headed to the foreclosure department, the safety of the head of the department who terminated Smith's…