Business Communication With People Of Different Cultures Essay

Communication Protocols In order for the goals of a company are achieved and profits are maintained there should be an effective communication protocol within the business that can be relied on. Business opportunities can be discussed in interviews, board room meetings and other informal discussions within the business. The objectives of the business can also be discussed here.

Therefore effective communication protocol is a vital component for a successful business. This communication can be internal, business to business or with the customers. Communication protocol incorporates factors such as promoting meaningful exchange of information and relationship building with stakeholders and partners. These therefore include code of conduct that is used as a guide in business related etiquette and behavior.

This paper looks at the different communication protocols in U.S. And how they can pose a challenge or can be a barrier with people from different cultures and how to overcome the challenges.

U.S business communication protocols

Verbal communication

This can take place in meetings, phone calls, web video calls, hallway conversations ceremonial events interviews among others. Some verbal comments termed appropriate in a hallway conversation may be inappropriate in a board room meeting. For instance some personal statements about ones hobbies of family may be appropriate...

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On the other hand intimate stories are quite inappropriate during a press conference .use of informal verbal communication in business can act as a supplement to official channels thereby saving time and increasing productivity. When formal communication is presented it can reinforce ethics and cultures of the specific organization (Callaway, 2000).
The language used should have these guidelines; it should be courteous and considerate, the conversation should always support the company values the communication should also reflect the employees positive attitude or corporate culture the message should also incorporate the truth. Every business setting has its appropriate verbal communication etiquette in business communication protocol.

Written communication

This includes formal newsletters, reports and memos among others all of which require appropriate etiquette in business settings. This etiquette varies on how it is structured depending on culture, audience size, purpose and place. Each message must go through proper editing to fit the tone appropriate fro the recipient audience. The aim of written communication is to inform, collaborate and persuade. Before any drafting of literature one of these general aims should be identified. The contents should be incorporated in the main idea. The language used should be clear and slang free (Callaway, 2000) .The document should always have a professional appearance. There should be no information left out it should incorporate all facts and details that are necessary.

Challenges in communication protocols across cultures

There can be various challenges during communication in a collective culture this may be for instance in verbal communication there can be use of some…

Sources Used in Documents:

References

Callaway, C. (2000). Business Communication Protocol. Retrieved October 6, 2012, from http://www.ehow.com/about_6710290_business-communication-protocol.html

Martin, M.J. (2012). Resolving Cultural Conflict in the Workplace. Retrieved October 6, 2012, from http://www.ehow.com/info_12111057_resolving-cultural-conflict-workplace.html

Griffin, J. (2008). How to say it at work: putting yourself across with power words, phrases, body language, and communication secrets. Paramus, NJ: Prentice Hall.


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