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The areas in which Joe needs to grow are those of both his communication and negotiating skills.
After establishing these things it would be important to determine what concerns that Joe has that would need to be addressed in this coaching session. Joe seems to be having difficulty dealing with the recent changes that have taken place within the organization. Things are being done differently now than they used to be and Joe is having a hard time figuring out where he fits in. Joe also seems to be having difficulty understanding and accepting the other business functions that are within the company. There also seems to be some communication gaps within the organization between the different departments that need to be addressed across the company as a whole.
After getting all of the issues out onto the table it would time to set goals for both Joe and myself. I want to see Joe develop the skills of management and leadership that will allow him to move up within the organization. The goals that Joe needs to work on include acquiring better communication skills along with better negotiation skills. There are management and leadership skills classes that are offered by the education department of the organization that Joe will enroll in. Upon completion of these courses this goal will be considered obtained. Another goal that would be set for Joe would be to work on...
This will help him to better manage his time between his job and his family. This goal can be obtained by working with the company's EAP program to learn better time management skills. Joe has also expressed some concern about his level of education and whether it is sufficient to excel him up the corporate ladder. Going back to school and increasing his education is also a goal that Joe could set for himself. The organization provides tuition reimbursement for people just like Joe.
The goals that I will set for myself will be to better facilitate the communication that goes on between the departments within the organization. This will help the different departments to work better together and be more efficient. Organizing a focus group that consists of members from all the different departments will allow for each department to learn about what the others do. This will help each department to figure out just how they fit into the entire scheme of the organization. This will also allow employees, such as Joe, to better see how they fit into the growth of the organization so that everyone can work together to make the company more successful in the future.
References
The GROW Model. (2008). Retrieved July 24, 2009, from Mike the Mentor Web site:
http://www.mentoringforchange.co.uk/classic/index.php
The GROW Model. (2009). Retrieved July 24, 2009, from Mind Tools Web site:
http://www.mindtools.com/pages/article/newLDR_89.htm
http://www.1000ventures.com/business_guide/crosscuttings/coaching_grow.html
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