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Strategic Human Resource Plan
Introduction
William Sonomas strategic human resource management plan highlights the companys Strengths, Weaknesses, Opportunities, and Threats and further seeks to formulate human resource goals that satisfy the SMART criteria. These goals will be developed with an intention of ensuring that the organization continues to be relevant in an increasingly competitive business environment. Human resource goals happen to be of great relevance in the overall success of the organization. This is more so the case given that employees are one of the most critical resources any organization has.
Organization Summary
William Sonoma is one of the nations largest home furnishings and kitchenware enterprises. The company describes itself as a multi-channel specialty retailer of high quality products for the home (William Sonoma, 2022). As the company further points out, it has been in operation for the last 66 years and has grown from a single store in California to numerous stores across the nation. At present, the company has its headquarters in San Francisco, CA. Its current CEO is Laura Alber.
Company SWOT
Amson (2011) indicates that SWOT analysis happens to be one of the most potent strategic management tools. This, as Godfrey (2015) also observes, is more so the case given that SWOT analysis makes it possible for one to assess not only the internal, but also the external environment of an enterprise.
Strengths
1. Proper and superior utilization of niche marketing: William Sonoma manufactures a wide range of high-end products and focuses on the upper-class clientele and thus benefits from higher profit margins.
2. Brand loyalty: William Sonoma has in place an effective brand loyalty program christened The Key.
3. Huge product catalogue: William Sonoma has a sizeable product portfolio be it curtains, lighting, cookware, home dcor, etc.
4. Enhanced profitability: Over the last three years, the company has registered sustained growth in revenue.
Weaknesses
1. High employee turnover: In comparison to its peers, the company has a rather high rate of employee turnover.
2. Unclear organizational culture: There are no clear practices, expectations, as well as values that could serve as a uniting factor for all employees of this particular company.
3. Lack...…further enhancing the skills, capabilities, and knowhow of employees via training and development.
R: Improved quality of products is likely to sit well with customers, resulting in increased sales.
T: This objective will be achieved within the next three years
Implementation Summary
Deliberate measures will be taken to improve the existing competencies of the relevant employees. Through training and development, employees will have their redundant skillsets replaced with knowhow likely to further enhance the utility of the companys products. In addition to formal training, job rotation will also be embraced on this front.
Conclusion
William Sonoma does indeed have a number of strengths which it could leverage in an attempt to further enhance its ability to meet customer expectations. However, the company should be aware of its weaknesses so as to deploy measures meant to rein in the said weaknesses. The company should also minimize its exposure to the threats highlighted and come up with a way of exploiting the opportunities identified. The SMART goals listed in this text will help ensure that the company is able to make…
References
Amson, A. (2011). Strategic Management: From Theory to Practice. Routledge.
Godfrey, R. (2015). Strategic Management: A Critical Introduction. Routledge.
William Sonoma (2022). Company Overview. https://www.williams-sonomainc.com/company-overview/
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