Business Operations Responses

1. Mass customization of products has become a common approach in manufacturing organizations. Explain how mass customization can be applied to service firms as well.

I appreciate your insight on the issue of mass customization. With near-scale operational efficiency, mass customization aspires to succeed in the industry that best matches customers' demands. It calls into question traditional product innovation and supply management practices that demand mass-production methods to support a wide range of products and low volume production (Harmsel,2012). I agree with your point that mass customization is mainly employed in the industrial sector to make goods. Mass customization, however, adds a lot of value to the provision of services. For many service organizations, customers are an essential part of the production process, and offering increased value to them provides the organization with a competitive advantage.

2. A top executive claimed that superior management is a craft technology because the work contains intangibles (such as handling personnel, interpreting the environment, and coping with unusual situations that have to be learned through experience). If this is true, is it appropriate to teach management in a business school? Does teaching management from a textbook assume that the manager's job is analyzable and, therefore, that formal training rather than experience is most important?

The choices and actions made by company executives are defined by how they define objectives, motivate people, coordinate activities, and allocate resources. Because many people regularly react to intangible aspects such as knowledge, insight, and expertise, performing duties necessitates considerable skills and support (Daft,2016 p,280). Some...

I agree with your point that management and leadership philosophies should be taught in the school of business. However, just because they know how to run a firm from a textbook doesn't mean they're ready to be managers. Teaching in a school setting gives more formal training than on-the-job experience. Questioning and unearthing theoretical underpinnings and shortcomings in an individual's reasoning is a result of formal instruction. (Seggelen-Damen&Romme,2014).

3. Do you believe that technology will eventually enable high-level managers to do their job with little face-to-face communication?

Innovation, particularly communication and information technology, alter how businesses produce competitive advantages and how and where employees engage and connect. I admire your perspective on how technology will allow high-level executives to perform their duties with less face-to-face interaction. As technology advances, it transforms global company organizations by removing the need for high-level managers to communicate because various methods for data analysis are being established. It allows for greater control, coordination, and collaboration across various operations at reduced prices (Cascio &Montealegre,2016). I concur with your argument that you cannot build a successful team without showing your face. With the recent technology, different apps such as zoom, skype, and google meet enable face-to-face communication.

4. Look…