Surveillance Capitalism Essay

Length: 9 pages Sources: 1 Subject: Social Media Type: Essay Paper: #72199937 Related Topics: Social Media, Internet, Human Behavior, Argument
Excerpt from Essay :

In Part II of her book The Age of Surveillance Capitalism, Zuboff (2019) lays out how the advance of surveillance capitalism has unfolded and where it is headed.  In chapters 7 and 8, she makes two very important points—one practical and the other ideological—that necessarily serve as the framework for the advance of surveillance capitalism.  The practical point is this:  the world has become so immersed in the Internet that it will seem as though the Internet has disappeared, to paraphrase the words of Eric Schmidt at Davos; but of course it is only disappearing in the same sense that water disappears to fish who swim in it.  The reality is that everyone will have so thoroughly immersed themselves in the Internet-of-Things (IoT) that they will no longer realize just how dependent upon the Internet and by extension surveillance capitalism they truly are.  It will be just like breathing air to them:  organic, natural, unforced, as though this was simply the way things are and have always been—integrated, connected, everything seen and controlled by an invisible force that links and unites one and all.  That is the practical point.  The ideological point is this:  it requires what Zuboff (2019) terms the “sur-render” of the people to the idea that their behavioral data is itself a commodity that they must willingly give up in exchange for the services that the IoT provides.  One common modern maxim is, “If you don’t know what the product is, you’re the product.”  In the age of surveillance capitalism that is inherently true.  Marx contends that a commodity is a thing that is external to us.  But in the age of surveillance capitalism, we ourselves become the commodity and it is our behavioral data, as Zuboff (2019) explains that is for sale.  Yet, because we become the commodity, we also become the thing of value—just as a slave was a thing of value to the owner; the slave’s humanity was utterly dismissed.  The slave was merely an object; the chains of the slave made it a captive.  Today, it is the chains of IoT that make the modern consumer captive to the surveillance capitalists.  Marx also states that commodities cannot go to market and exchange themselves—yet that is exactly what people do in the age of surveillance capitalism.  Since they themselves are the commodities, they exchange themselves for IoT services and do so willingly.  In short, IoT in the age of surveillance capitalism has stood Marx’s view of capitalism on its head.

Surrender of the Will

Marx contends that commodities are things that have no power of their own to resist men who would control them.  Ironically, this thought aligns with what Zuboff (2019) states with regard to the surrender of the individual consumer to surveillance capitalism.  In surrendering of the consumer to the IoT providers, the behavioral data of the person is exchanged and the Internet disappears, as Schmidt states:  the person is given over completely to the Internet.  It is everywhere:  in one’s pocket, in one’s home, in one’s workplace—all-seeing, all-knowing, omnipresent, and all-capable—a technological divinity that sustains and keeps one in existence.  One surrenders to it.  The only difference between what Marx says about the exchange and what Zuboff says about the exchange is that Marx believes the commodity has no will or power of its own.  Zuboff observes that the consumer does have a will and a power of his own, but that he gives up both by entering into the exchange with the IoT providers.

Who then are the owners in the exchange?  In one dystopian way, the machine-driven learning algorithms are the owners of the behavioral data that the consumer gives up.  Zuboff makes that point in her TED Talk, but it is also there in her book:  the machines that provide connectivity become owners in the sense that they learn to predict the behaviors of the consumer and thus they anticipate the needs and desires of the consumer.  That ability to anticipate plays into the hands of digital marketers, and to the degree that cultivation theory applies in this age of digital mass media the outcome is that the purveyors of the IoT not only predict but also program the behavior of the consumer.  It is like luring a fish with a baited hook:  the initial service is the bait; the IoT is the hook, and once hooked the fish is no longer free; its power and will have been exchanged for the morsel of bait.  Once a freely swimming fish in a pool of water (that it did not see, just as today’s IoT user does not “see” the Internet), the fish is now the commodity to be bought and sold on the open market.  The consumer of today is no different.  When Marx was making his assertions about commodities and exchange, he was referring to things and did not anticipate that people would become the things themselves.  Zuboff shows that they are the things today.

Marx’s short-sightedness perhaps was due to his focus on the labor embodied in commodities, i.e., the cost of a commodity stemming from the amount of labor placed into its development for the market.  But as Zuboff shows, such short-sightedness was not unique to Marx.  Even the Aware Home project envisioned the consumer as one who knows and decides—an end in himself rather than the means to an end.  Surveillance capitalism has inverted that:  the consumer is now the means to an end or the consumer is the commodity once he has surrendered himself to the Internet—the water in which the purveyors of IoT fish with baited hooks.

Consumer as Commodity

Marx notes that a commodity does appear as a slight, trivial thing that is easily understood.  This indeed is the case as the consumer becomes a commodity, thanks to the advances made by machine learning.  Algorithms can now detect patterns in behavior quickly and efficiently to the extent that the routines and habits of human behavior are known and understood more perfectly…and in this manner they submit to surveillance capitalism without another thought.  They ignorantly indulge the surveillance capitalists, surrendering their behavioral data without thinking about what it actually means to surrender this information.  They have no more will or power to resist it because they gladly immerse themselves in the IoT.  If they were in the film The Matrix, they would gladly take the blue pill so as to remain in their virtual world where their every desired is catered to them and fulfilled by surveillance capitalists all too eager to prey upon their desires, habits and behaviors.

In light of Marx’s commodity-exchange theory, when a commodity and more particularly a fictitious commodity like knowledge, is processed into something of value so that consumers are given utility products, the exchange is unavoidable. The information and knowledge should be shared with the users to ensure that their privacy is not at stake; after all, they are the ones from whom the surveillance capitalists are generating profits by using their information from certain platforms. Their clicks, likes, and downloads give companies like Apple a plethora of data from where they know what their consumers want. The factor of ‘use-value’ therefore exists even in the fictitious commodity case, such as knowledge. 

There are also certain limitations to Zuboff’s surveillance capitalism, one might argue. For instance, copyrights and restrictions on digital platforms did not easily access the customers’ data. Even the social media forums also have restrictions that display their ethical code of law, limiting them to share information with other third parties; otherwise, they could be held responsible. A recent example of such a case was when Mark Zuckerberg was held in court to share Facebook users’ information illegally. However, what happened with this case?  Nothing.  Advertisers did not abandon Facebook.  Facebook’s stock price has only risen since its 2018 scandal.  Users are still using Facebook by the millions.  In short, no one really cared.  People know what is happening to them—and it does not matter.  Their will and power are of little concern to them so long as the IoT satiates their every desire—and it more or less does.  They want to remain in the Matrix for as long as they live because it is nice, safe and comfortable there.  Privacy is not a concern to them.  Indeed, social media has already destroyed in their minds the line between public and private.  They see themselves as commodities and gladly embrace that role every time they seek to “brand” themselves or be “branded” by the purveyors of surveillance capitalism


Zuboff and Marx align in their examinations of commodities and exchange; the reality of the 21st century is, however, that the human being is now the commodity.  The individual hands over will and power to Big Tech because the promises of IoT are all too appealing for him to see this as an exchange by which he loses anything of value or significance.  To him, there is not much difference between slavery and freedom.…

Cite this Document:

"Surveillance Capitalism" (2021, February 21) Retrieved July 31, 2021, from

"Surveillance Capitalism" 21 February 2021. Web.31 July. 2021. <>

"Surveillance Capitalism", 21 February 2021, Accessed.31 July. 2021,

Related Documents
Computer Surveillance: Qualitative Attempt to
Words: 4976 Length: 19 Pages Topic: Education - Computers Paper #: 14360184

Studies suggest that even "more "omniscient" technology is likely to be developed" in the near future (Lyon, 2002). Cookies were perhaps the first form of internet surveillance, developed in 1994 as a means for websites to track visitors logging in so they could provide more optimal service (Lyon, 2002). Now cookies have transformed the shape of communication and have further advanced the ability of criminals to survey individual user functions

Technology and National Security Privacy Issues Edward Snowden
Words: 2481 Length: 6 Pages Topic: Terrorism Paper #: 54658191

Technology and national security / privacy issues / Edward snowden The massive 9/11 attacks revealed some obvious flaws in our security system. Terrorists not only managed to slip through the immigration and airports but also managed to live, train and plan within the United States for many years. The resulting fear of other terrorist groups who might have been living and training in U.S. were justifiable. In this regard, congress came

Liberation Vs. Control in Cyberspace
Words: 950 Length: 3 Pages Topic: Education - Computers Paper #: 68574002

Liberation vs. Control in Cyberspace Deibertt, Ronald & Rafal Rohozinski. "Liberation vs. control: The future of cyberspace." Journal of Democracy, 21.4 (2010): 43-56 The Internet is a paradox. On one hand, You Tube and Twitter have been widely credited with creating a more open and liberated world, and giving rise to the Arab Spring and other global pro-democracy movements. Yet while the Internet facilitates communication, it also allows for a greater degree of

Huxley & G. Orwell Two
Words: 2815 Length: 8 Pages Topic: Family and Marriage Paper #: 63572806

Whatever happened you vanished, and neither you nor your actions were ever heard of again" (Orwell, 1949, p.168). Capitalism Principles of mass production are very clear in the novels. Huxley for instance, applied the idea of mass production in human reproduction, since the people has abandoned the natural method of reproduction. Mass production as the conventional feature of capitalism and Huxley's novel reinforces such. He talked about the requirement of the

Evidence, Truth, and Order Tagg, John. Evidence,
Words: 678 Length: 2 Pages Topic: Black Studies - Philosophy Paper #: 4714367

Evidence, Truth, and Order Tagg, John. "Evidence, Truth and Order: A Means of Surveillance" From Visual Culture: The Reader. Edited by Jessica Evans and Stuart Hall. New York: Sage, 1999, pp. 244-273. Originally published as Tagg, John. "A Means of Surveillance: Photograph as Evidence in Law," in John Tagg, The Burden of Representation: Evidence, Truth, and Order. London: Macmillan, 1988, pp. 66-102. State author's biographical notes Who is John Tagg? Tagg is an

International Terrorist
Words: 940 Length: 2 Pages Topic: Terrorism Paper #: 16556125

International Terrorism There is a growing link between organized crime and terrorism; drug trafficking, transnational organized crime, movement of illicit firearms and money laundering have all become integral parts of terrorism in the world today. Organized crime threatens peace and human security; it also violates human rights as well as undermining economic, social, cultural, political and civil development of societies all over the world. Terrorists are now using increasingly diverse modes