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Communication Skills and Strategy
Communication skills are essential for effective leadership, and there are different types of communication skills that leaders must master to effectively communicate with their followers (Ationg et al., 2021). These communication skills include verbal, nonverbal, written, listening, and feedback. However, as I will show below, I believe that tone is actually one of the most important communication skills that a leader can have. I will say more on that in a bit, but first I will discuss the typical communication skills that most scholars agree are vital to effective communication.
Verbal communication involves speaking clearly and effectively to convey messages to others. Leaders should be able to communicate their thoughts and ideas in a way that is easy to understand and meaningful to their followers. Nonverbal communication involves body language, facial expressions, and tone of voice. Leaders must be aware of their nonverbal cues and use them to convey confidence and sincerity.
Written communication involves the use of written materials such as emails, memos, and reports. Leaders should be able to write clearly and concisely, using appropriate language and grammar. Listening skills are also critical for leaders as they must listen actively to their followers, understand their concerns, and provide appropriate feedback.
Feedback is the final communication skill that leaders must possess. They must be able to provide constructive feedback to their followers, both positive and negative, to help them grow and improve their skills.
To be an effective leader, it is essential to have a communication strategy that incorporates these different types of communication skills. One such strategy is the R.A.P.I.D model, which stands for:
Relevant: Communication must be relevant to the situation at hand.
Accurate: Communication must be factual and accurate.
Purposeful: Communication must have a clear purpose.
Informed: Communication must be based on facts and knowledge.
Direct: Communication must be straightforward and to the point.
Leaders in the Bible also used effective communication strategies. One such example is found...…a passionate and engaged tone can be seen as invested and committed to their message and their followers.
Tone is also important in conveying empathy and understanding. A leader who speaks with a compassionate and empathetic tone can make their followers feel heard and understood, which can help build trust and strengthen relationships.
In conclusion, effective leadership communication requires the mastery of different types of communication skills, such as verbal, nonverbal, written, listening, and feedback. Leaders must also have a communication strategy that incorporates these skills, such as the R.A.P.I.D model. The Bible also provides examples of effective communication strategies, such as using a gentle tone and approach to diffuse conflict, as found in Proverbs 15:1. A leader's tone is a crucial communication skill as it can set the tone for the overall communication, impact the audience's perception of the leader's credibility, commitment, and emotional state, and convey empathy and understanding. By mastering tone, leaders can create a positive and productive communication environment, build trust and respect…
References
Ationg, R., Esa, M. S., Othman, I. W., & Shah, M. K. M. (2021). Understanding the Challenges
and the Opportunities Associated with Leadership Development for Students of Higher Learning Institution in Sabah, Malaysia. Leadership, 6(39), 124-132.
Bruning, P. F., Turner, N., & Lin, H. C. (2020). Transformational leadership, group affective
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