¶ … barriers that emerged and are list in D3.
Access to readily accessible primary care resources. Time constraints and busy office hours is a barrier that hinders the overall patient experience. Serious issues can potentially arise when care is not given in an adequate manner. Namely, a customer can become irritable and frustrated, which makes care much more difficult. In rare instances, an illness can worsen while waiting for a primary care resources. This ultimately makes treatment much more costly and time consuming. As a result, valuable resources may be consumed for a problem that could have otherwise been prevented through proper staffing. This action plan will attempt to address this issue by providing adequate staffing during peak office hours. A common complaint is the inability to simply speak with the actual provider of services or primary care manager. To insure availability, at least two managers will be on duty at all times throughout peak hospital hours. In addition, on call personnel will be used to further bolster availability. Through this step, the clinic will attempt to address patients with 10 minutes of arrival and check in.
2) Another critical aspect is the explosive growth within the overall insured population. With the affordable care act, millions of otherwise uninsured Americans are now able to afford healthcare. Although good for society, this law places much more strain on the resources of the overall clinic. Personnel and resources must therefore be allocated to address these issues. This action...
The clinic will emphasize
technology to help improve efficiencies throughout the
organizational structure. Through this step, the clinic will attempt to reduce cost within the organization by 10% with 24 months.
3) Technology is vital as the overall care
management time must integrate information from a variety of sources. In addition to using the technology and electronic methods used in the second step,
employees must be trained on how to properly use these systems. The third step of the action plan will therefore incorporate proper training of all healthcare personal on the proper use and integration of the technology system. Technology allows aspects such as contact information, or a No Contact Letter to be easily updated throughout our systems. This is critical to the overall
success of the firm as costs must be managed. Although many more individuals are insured, costs to provide services will also increase. To mitigate the influence of costs, technology must be used to help reduce their overall prevalence. Through the reduction of errors, quicker service, and seamless access, costs can be reduced. Through this step, the clinic will attempt to reduce errors within processing by 10%
4) A barrier related to overall
communication is also prevalent within the clinic.…
