Note: Sample below may appear distorted but all corresponding word document files contain proper formattingExcerpt from essay:
In terms of environment, British Airways has a rather opaque policy and they have yet to implement measures which safeguard the well-being of the environment. Relative to the competition, the British operator strives to regain its strength through a merger with Iberia.
3. Recommendations for Improvement
Before presenting the recommendations for improving the operations management at British Airways, it is necessary to reveal some of the challenges presented by the modern day environment. This endeavor is necessary as the recommendations for improvement will be tailored to the need to satisfy the identified challenges. In this order of ideas, the difficulties raised by the current context include the following:
safety and security issues changing role of employees pollution, global warming and the general impact on the environment intensifying competition
Safety and Security
This threat has always been present within the airline industry, but never at levels as high as today. Flying used to be perceived as the safest means of transportation, but now, it is feared by many. This is generally due to the terrorist attacks of the past years. While the first thing that comes to mind is 9/11, Europe has also been a target of the Al-Qaeda terrorist, with attacks in London or Madrid terrorizing the nations. In this context, it is impending for British Airways to develop and implement more measures to ensure both employee as well as customer safety. The issue of employees' safety is also crucial in the meaning that people fear to do their jobs. Actions in the direction of increasing the levels of safety and security include the hiring of more guards, offering of specialized training, the introduction of the most advanced technologies in airport security, such as face recognition and scanning devices and so on.
It has already been mention that the managerial team at British Airways cherishes the input of their human resource. Nonetheless, they should never consider that they have done everything to satisfy and motivate the staff members. In other words, they should recognize the changing features of employees, on the one hand due to personal characteristics, and on the other hand due to environmental forces. In this context, the leaders at the UK airline company should continually strive to motivate their human resource. This could be achieved through the offering of more incentives, such as flexible working schedules, more training opportunities, promotion opportunities, employee empowerment and so on.
Impact on the environment
In this context of a growing threat of global warming, airline operators are perceived as great pollutants; which in fact they are (Solon, 2004). Given this situation, it would be useful for British Airways to invest more in research and development and as such sustain private and public efforts of developing and integrating fuel efficient engines, as well as discovering alternative sources of fuel. The European Union is already working on legislation to decrease the emissions of airplanes into the atmosphere, meaning that the ability of British Airways and other airline operators to work on high levels of pollution is going to suffer reductions (Airline Information Industry, 2005).
The final recommendation on how to improve operations management is that of organizing the internal processes in a means that helps the company set competitive advantages. This includes all three elements previously mentioned -- trained and skilled employees, focus on environmental health and emphasis on safety and security all generate customer satisfaction and create competitive advantages. Aside its already established strong competitors, British Airways should also recognize the threat posed by low-cost carriers. In this endeavor, it could be useful to introduce some low cost flights as well, in order to better serve the needs of the below average income population segment.
Boyd, C., 2003, Human Resource Management and Occupational Health and Safety, Routledge, ISBN 0415265908
Solon, D., June 4, 2007, Airlines Are Defending Their Record Over Pollution, the New York Times
2009, Official Website of British Airways, http://www.britishairways.com last accessed on October 30, 2009
2009, British Airways Plc., Hoovers, http://hoovers.com/british-airways/--ID__41761 -- /free-co-factsheet.xhtml last accessed on October 30, 2009
2008, Operations Management, the Ohio State University,…[continue]
"Value Improving Operations Management At" (2009, October 30) Retrieved October 27, 2016, from http://www.paperdue.com/essay/value-improving-operations-management-at-18096
"Value Improving Operations Management At" 30 October 2009. Web.27 October. 2016. <http://www.paperdue.com/essay/value-improving-operations-management-at-18096>
"Value Improving Operations Management At", 30 October 2009, Accessed.27 October. 2016, http://www.paperdue.com/essay/value-improving-operations-management-at-18096
Operations Management Boeing: Boeing is the largest aerospace company across the globe and the leading producer of commercial jetliners as well as space, defense, and security systems. Since the firm is a top American exporter, it supports airlines and American and allied customers in approximately 150 countries. The firm's products and customized services include commercial and military weapons, launch systems, satellites, aircrafts, electronic and defense systems, advanced information and communication systems,
Operations Management in the United Arab Emirates The orchestration of resources, systems and processes across an enterprise to consistently deliver high-quality products that are profitable is the catalyst of Operations Management (OM). One of the most multi-disciplinary and multifaceted disciplines of management science, OM encompasses the new product development and introduction (NPDI) processes, supply chain systems and procedures and their orchestration to delivering profitable, high quality products (Fisher, 2007). When enterprises
Operations Management Report -- Community Bank of Perth The Community Bank of Perth has experienced tremendous growth in home loan refinancing in the past two years. This is due in part to continued growth of the Western Australian mining sector, as well as increased consumer interest in more innovative and economical loan terms. With rising competition in the market, more lenders are now aggressively working to boost their market share through
The reputation aids in moving of the organization's products in the market. It also safeguards the company's various brands against lawsuits, which may hurt its performance. The company's chief executive officer is on record asserting that the food and health quality is paramount as it reflects how the organization handles its employees as well as consumers. KORE sees to it that the company's culture and organizational structure are safeguarded
Operations Management Space Age Furniture Company Answers What options are open to Coral to address this problem? The cost of operations is regarded as one of the major issue for a business. The management has to take necessary corrective action to enable the business in handling issues for example cost of inventory handling and labour cost of operations. In certain conditions the business requires management to take decisions that are relevant for increasing
Exclusive and symbiotic relationships with suppliers are valuable, especially suppliers located close to the factory. A JIT company strives for preventive maintenance so no time is wasted, and errors are reduced or eliminated because all aspects of the production process are kept in 'tip-top' shape. Above all JIT requires a flexible workforce with workers trained "to operate several machines, to perform maintenance tasks, and to perform quality inspections" ("JIT Lecture
Operations Management: Managing International Operations One of the modes of business today is international operation. The reasons for entering international markets may come to an organization because of many reasons; some are a reaction to the situations in the domestic market like competitive pressures, over production, declining domestic sales, fully filled up domestic markets, excess capacity of production in the domestic market, etc. even when a foreign competitor enters a market,